Not able to view KB article released by ServiceNow

kuldeepyada
Kilo Contributor

I have got access to HI portal but still cant see KB articles released by ServiceNow 

Here is the article link https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724183

and when i click i get this error

"Your role does not grant you access to this article. Please use Search to find related content."

what role is needed to access this article and how i can get this.

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