I have got access to HI portal but still cant see KB articles released by ServiceNow Here is the article link https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724183and when i click i get this error"Your role does not grant you...
Table Cleanup not showing sys_audit _delete table and Archival bothAny property i need to add or any configuration change is required
Table Cleanup not showing sys_audit _delete table and Archival bothAny property i need to add or any configuration change is required
One of our accounts has now reached the end of its' contract and isn't being renewed. I need to remove all data related to this customer account from our ServiceNow instance. This includes account, contract, cases, case data including attachments and...
How can we migrate 876K records/data which comes from many tables including attachments (if needed) from one Instance to another Instance at one time? Can this be achieved using Scheduled jobs, REST API?
Is there a way to send an email from Outlook and associate it with an existing ServiceNow record at the time of sending?Ideally, the user should be able to select the ServiceNow record from Outlook, and the email should automatically attach to that r...
How can I customize the link to Frogot Password in both logins in ServiceNow? We use the Zurich release and have one reset process for users and another for contacts.
Hi Experts, I'm stuck on something basic in ServiceNow. Let's say we have a table in list view, and one of the fields is a reference to another record. I need to show the created date for both records. Adding both columns is easy, but then they have ...
Hi Team, Is there a way to find out how many user logged into ServiceNow platform in the past 3 months and users access the ESC portal in the past 3 months.Please advice, Thanks in advance. Regards,Prudhvi
Hello,I’m trying to view a list of items that I have followed.after I followed a record, where can I find all the items I have followed
Question:I am trying to retrieve a list of Incidents assigned to users whose manager is a specific person (example: Abel).Abel has two users reporting to him: ITIL User1 and ITIL User2. When I filter incidents using the manager field (Assigned to → M...
Hi,When we create a VTB with any field as lane, that's creates all the choices as lane automatically.I see that hiding/unhiding is on user level and its stored in user preference.Does changing the lane sequence affects all the users on the board or i...
If a table ACL allows everyone to access the table, but there is also a field ACL on a specific field that allows only the admin role, which one takes precedence?In this case, will everyone be able to access the field because the table ACL is open to...
I am interested in becoming an app developer eventually but I do not have experience as a coder yet. Should I start as a system admin or as a business process analyst according to my background in Business Info Decision Systems.
Hi @all, I am trying to retrieve a list of Incidents assigned to users whose manager is a specific person (example: Abel).Abel has two users reporting to him: ITIL User1 and ITIL User2. When I filter incidents using the manager field (Assigned to → M...
