Hello everyone, I hope my question finds you all wee. I am working on creating Dashboards and reports for my Team on ServiceNow and I found myself kind of stuck. I need help with creating a Dashboard can will provide further insight on how my Help De...
when a Incident ticket is cancelled / closed Status in ServiceNow it should reflect in Moogsoft INC ticket. How to achieve this ?
I create Api endpoint by Rest scripted api with application/x-www-form-urlencoded content-type and using queryParams to get all parameters, but its order is not corrent. Back in past, I use Processors and use getParameterNames and it work correctly....
The documentation at the below url, identifies the 5 steps listed below: https://docs.servicenow.com/bundle/washingtondc-api-reference/page/app-store/dev_portal/API_reference/HttpRequestAuthedData/concept/HttpRequestAuthedDataAPI.html Generate outbou...
I have a requirement in ServiceNow to export incident data as CSV files and upload them to an Amazon S3 bucket. Specifically, we need to export 900,000 incidents by breaking them into smaller chunk files. Additionally, we need to perform incremental ...
Hi,I am looking for API example to associate an incident with interaction or vice versa via the API.
Hi folks! I have a requirement to add attachments form the [sys_attachment] table on the Add Attachments icon on service portal catalog form. I need to perform a feasibility check on the requirement, and let me know your ideas on the same. Thanks in ...
Can anyone help me how to create payload builder using flow design.
How to get data out of incident table consider a use case like when incident is created/updated we need a payload of fields in incident and also if we can get reference data can be assessed.
Can someone help me with script for how to create json payload for incident table?
encRequesteddinRequestedpinRequestedprimeInter typeFalseUndefined or FalseUndefined or FalseBoth1TrueTrueFalseBoth2TrueFalseTrueBoth3TrueTrueTrueprime = true3TrueTrueTrueprime = false2I am trying to write an internal function to calculate and return ...
Hello, We are small team 4 people and we work on a shifts 1 person each shift. Is there any way to auto-assign every ticket that comes in our queue during our shift. I've tried with python script but it doesnt find the table with incidents. Requremen...
when retrieving data with table API with less sys_param limit it is giving valid json(returning result array json) and working as expected, However when increase the sys_param limit it is returning invalid json(Meaning along with the result array it...
I have a requirement to gather data from a SQL server. and create a report based on it, and show on a dashboard. We do not want to STORE the data from SQL, but instead make an on the fly call to SQL to get the data to display in a report. does anyo...
