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Forum Posts

auto-assign ticket to a specific user

Hello, We are small team 4 people and we work on a shifts 1 person each shift. Is there any way to auto-assign every ticket that comes in our queue during our shift. I've tried with python script but it doesnt find the table with incidents. Requremen...

Table APi behaves differently with increase sys_param limit

when retrieving data with table API with less sys_param limit it is giving valid json(returning result array json)  and working as expected, However when increase the sys_param limit it is returning invalid json(Meaning along with the result array it...

rdill_0-1715359673693.png
rdill by Giga Contributor
  • 523 Views
  • 2 replies
  • 0 helpfuls

Display SQL data in ServiceNow Dashboard.

I have a requirement to gather data from a SQL server. and create a report based on it, and show on a dashboard.  We do not want to STORE the data from SQL, but instead make an on the fly call to SQL to get the data to display in a report.  does anyo...

Help with creating alert containing a multiple-line message

I am using the API to create Alerts using https://xxxxxx.service-now.com/api/global/em/jsonv2 to ingest events from our old monitoring system. The old system had two description fields, brieftext (single line) and fulltext (multi-line). What I'm hopi...

alert.jpg
mcuff by Tera Contributor
  • 305 Views
  • 1 replies
  • 0 helpfuls

Data Stream closing automatically at exact 4 hours

Hello all, I am running a data stream via Flow and trying to pull data from Workday using SOAP API. I have around 120K records on Workday and doing a full load takes more than 4 hours.  Whenever I am trying to do a full load, the data stream is showi...