We have requirement as below- If someone sends attachment along with other information in order to have an incident created via Scripted Rest API the attachment should be attached to the newly created Incident. What configurations do I need to make t...
I am trying to use the ServiceNow Email API ("api/now/v1/email") but I am getting following error message: "error": { "message": "Operation Failed", "detail": "ACL Exception. Send Failed due to security constraints" }, "status": "...
Hi Team,As image below i'de like to insert this field, "catalog_conditions" using Background Script Table.I tryed to using this code below but this specific line:"gr.catalog_conditions = '6f4762f9939f061097e2ff747aba1032' + '=' + 'Op11BOARIBA'"doesn'...
I'm using GlideAggregate to do the calculationinputcolumn A column B abc 10 abc 10 Abc 10what i except column A column Babc 20Abc 10but ...
When I query the table, I can not be case-sensitive, how to solve it
Hi All, am trying to notify sms to user contact phone number and also for alternate phone number but sms is triggering only for one number not for alternate contact number.. Please guide me to send sms to both phone numbers at a time????
Can this be done in such a way that when someone raises a incident ticket in ServiceNow then the AI should read it and give solutions from history related to that incident as to how to resolve or suggestions? is this already in ServiceNow or is a cus...
Hi All, We have a requirement, where we need to copy the value of the Sprint field from Serivcenow to Jira. The Sprint field in the Story is filled when the Story is updated, this value has to flow and update in the Jira Sprint field. The Jira Integr...
Hi, I am not able to receive any response for the Get Sys Users API for the past couple of hours. other APIs seem to be working like create User , Delete User, but this API is giving me User not Authenticated for the same token. I am using useraccoun...
Hi Experts, We have a Telephony system and would like to implement Service now for our service desk. Is there any sandbox \ trial setup offered by service now, so that we can test the API integrations from our telephony platform. Use cases : 1. Retri...
The current progress method is a procedure developed by PDI and applied to Dev after the interlocking TEST.Google The Now Community Connects Anywhere Spoke Automated to PDI With The Information BelowChecked it.1. PDI > Plug-in- Complex objects (com.g...
Hello everyone, I hope my question finds you all wee. I am working on creating Dashboards and reports for my Team on ServiceNow and I found myself kind of stuck. I need help with creating a Dashboard can will provide further insight on how my Help De...
when a Incident ticket is cancelled / closed Status in ServiceNow it should reflect in Moogsoft INC ticket. How to achieve this ?
I create Api endpoint by Rest scripted api with application/x-www-form-urlencoded content-type and using queryParams to get all parameters, but its order is not corrent. Back in past, I use Processors and use getParameterNames and it work correctly....
