Dear All, We are in the process of implementing a cloud call center application and would like to establish an API connection to ServiceNow to pull the details from the sys_user and customer_accounts table. The response is accepted in JSON by the thi...
We are look into integrate Mime cast with Service Now. Please let me know a best way to do it without using any third party plugin in store as we have limitations with third party plugins as it comes potential challenges such as compatibility issues,...
I have a catalog item called "training request" that has two drop downs for selecting training class and training schedule. If I want to change the options (as the user fills out the catalog item) for training schedule so that only the options that m...
Hello Everyone, I have been given a requirement where i need to integrate between my ServiceNow PDI and leanIX demo instance either using integration API or GraphQL API.Whenever there is a record created in table(say incident)in servicenow ,a factshe...
Hello, Is it possible from an external system call to the AI Search's API? If yes, what type of response does the ServiceNow instance respond? Regards
Hello Folks,. I'm new to SNOW and a bit confused about how it works. I tried to figure it out with documentation but looks like I'm missing something.I want to be able to write JavaScript for certain actions where it is possible, for instance, in Cat...
i want to encrypt a credentials field which i'm fetching in UI Macros function . i have tried using GlideEncryptor but its coming as not defined within the function. any help is appreciated. Thanks in advance.
Hi Everyone,Looking for your help!ServiceNow VA bot-to-bot integration. We are trying to integration ServiceNow virtual agent with another BOT as bot-to-bot integration. We have completed setups from both the end (ServiceNow <> XBOT). We tested the i...
Allow access to this table via web services is disabled , still data is retrieved from the table api . Why 403 (forbidden) error is not coming?
Greetings Community, We are implementing the Splunk Add on with ServiceNow here at our company. Splunk Cloud to ServiceNow Cloud. Read only api... Splunk will be pulling information from ServiceNow to view incident, changes and requests, etc to rea...
We have requirement as below- If someone sends attachment along with other information in order to have an incident created via Scripted Rest API the attachment should be attached to the newly created Incident. What configurations do I need to make t...
I am trying to use the ServiceNow Email API ("api/now/v1/email") but I am getting following error message: "error": { "message": "Operation Failed", "detail": "ACL Exception. Send Failed due to security constraints" }, "status": "...
Hi Team,As image below i'de like to insert this field, "catalog_conditions" using Background Script Table.I tryed to using this code below but this specific line:"gr.catalog_conditions = '6f4762f9939f061097e2ff747aba1032' + '=' + 'Op11BOARIBA'"doesn'...
I'm using GlideAggregate to do the calculationinputcolumn A column B abc 10 abc 10 Abc 10what i except column A column Babc 20Abc 10but ...
When I query the table, I can not be case-sensitive, how to solve it