How to link an attachment from sys_attachment table to Add Attachments in Service Portal Catalog

aman_sharma_07
Tera Guru

Hi folks!

 

I have a requirement to add attachments form the [sys_attachment] table on the Add Attachments icon on service portal catalog form.

 

I need to perform a feasibility check on the requirement, and let me know your ideas on the same.

 

Thanks in advance!

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Sorry, your requirenment is not clear. 

An attachment can always only be attached to one record only. Therefore I don't understand what you wasnt to achieve.

Hi @Maik Skoddow ,

 

I just wanna copy an existing attachment in the add attachments icon based on a condition.

 

Thanks