Hi Experts, We have a Telephony system and would like to implement Service now for our service desk. Is there any sandbox \ trial setup offered by service now, so that we can test the API integrations from our telephony platform. Use cases : 1. Retri...
The current progress method is a procedure developed by PDI and applied to Dev after the interlocking TEST.Google The Now Community Connects Anywhere Spoke Automated to PDI With The Information BelowChecked it.1. PDI > Plug-in- Complex objects (com.g...
Hello everyone, I hope my question finds you all wee. I am working on creating Dashboards and reports for my Team on ServiceNow and I found myself kind of stuck. I need help with creating a Dashboard can will provide further insight on how my Help De...
when a Incident ticket is cancelled / closed Status in ServiceNow it should reflect in Moogsoft INC ticket. How to achieve this ?
I create Api endpoint by Rest scripted api with application/x-www-form-urlencoded content-type and using queryParams to get all parameters, but its order is not corrent. Back in past, I use Processors and use getParameterNames and it work correctly....
The documentation at the below url, identifies the 5 steps listed below: https://docs.servicenow.com/bundle/washingtondc-api-reference/page/app-store/dev_portal/API_reference/HttpRequestAuthedData/concept/HttpRequestAuthedDataAPI.html Generate outbou...
I have a requirement in ServiceNow to export incident data as CSV files and upload them to an Amazon S3 bucket. Specifically, we need to export 900,000 incidents by breaking them into smaller chunk files. Additionally, we need to perform incremental ...
Hi,I am looking for API example to associate an incident with interaction or vice versa via the API.
Hello, We are small team 4 people and we work on a shifts 1 person each shift. Is there any way to auto-assign every ticket that comes in our queue during our shift. I've tried with python script but it doesnt find the table with incidents. Requremen...
I have a requirement to gather data from a SQL server. and create a report based on it, and show on a dashboard. We do not want to STORE the data from SQL, but instead make an on the fly call to SQL to get the data to display in a report. does anyo...
Hi TeamWe have requirement regarding bidirectional integration between ServiceNow and Taegis using "Secureworks® Taegis™ ITSM Sync Integration" plugin.If anyone can help me to understand which extra configuration required from ServiceNow side to work...
Hello all, I am running a data stream via Flow and trying to pull data from Workday using SOAP API. I have around 120K records on Workday and doing a full load takes more than 4 hours. Whenever I am trying to do a full load, the data stream is showi...
Hi Team, I am working on ServiceNow for a couple of months and I have doubt regarding one of the process. How can I connect ServiceNow to a windows server and get the CPU utilization log and populate the value on the work notes of the ticket.?Can som...