How to associate an incident with interaction or vice versa via the API
Hi,I am looking for API example to associate an incident with interaction or vice versa via the API.
Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.
Hi,I am looking for API example to associate an incident with interaction or vice versa via the API.
Hello, We are small team 4 people and we work on a shifts 1 person each shift. Is there any way to auto-assign every ticket that comes in our queue during our shift. I've tried with python script but it doesnt find the table with incidents. Requremen...
I have a requirement to gather data from a SQL server. and create a report based on it, and show on a dashboard. We do not want to STORE the data from SQL, but instead make an on the fly call to SQL to get the data to display in a report. does anyo...
Hi TeamWe have requirement regarding bidirectional integration between ServiceNow and Taegis using "Secureworks® Taegis™ ITSM Sync Integration" plugin.If anyone can help me to understand which extra configuration required from ServiceNow side to work...
Hello all, I am running a data stream via Flow and trying to pull data from Workday using SOAP API. I have around 120K records on Workday and doing a full load takes more than 4 hours. Whenever I am trying to do a full load, the data stream is showi...
Hi Team, I am working on ServiceNow for a couple of months and I have doubt regarding one of the process. How can I connect ServiceNow to a windows server and get the CPU utilization log and populate the value on the work notes of the ticket.?Can som...