Servicenow Integartion

[Black Coder]

I have a requirement in ServiceNow to export incident data as CSV files and upload them to an Amazon S3 bucket. Specifically, we need to export 900,000 incidents by breaking them into smaller chunk files.

Additionally, we need to perform incremental exports to capture and send updated incident details every 15 minutes.

Could you please provide guidance on how to achieve the incremental export as CSV files and automate the process to send updated incidents to the S3 bucket every 15 minutes?

[Ankur Bawiskar]

@Black Coder 

the best way for this is to use scheduled export

You can export full data at once and then send incremental updated records

This will push data to mid server and you can ask the customer team to write some script to send to S3 or ask S3 team to pick the file from mid server location

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