Ticket Display from API

[FredricH]

Hi!

I am trying to create a display for all non-assigned tickets from multiple customer-instances at our office. I figured I should use the REST API for this, but is there any other option? This will be made using basic python-scripting to send API requests, and then formatted how we like, and then run on a rasberry pi or such, and then visualized on a TV-screen we have in our office.

Any tips, tricks or helpful insights will help, thanks in advance!

[Kieran Anson]

REST API would be the best solution. But the way in which you construct our API query/queries will need to be considered so you don't run into performance issues.

[Ankur Bawiskar · Accepted solution]

@FredricH 

You can use REST API.

I will suggest to use Scripted REST API in case you want response in particular JSON format

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