A question from a new App Developer!

[Community Alums]

Well, I would say I am not worthy of the title of Developer but i have come here to get a suggestion for a project I am working.

I am wanting to build a app that functions as a checklist, where when they go to the Service Catalog (Unless there is a better place to put this) they can choose a Monday, Tuesday, etc checklist. Once the selection is made, it creates the custom prefixed tickets and assigns them to the original initializing User. Additionally on top of that, Id like the Short Description and Description be already filled and Read Only, only requiring a journal entry, before it can be closed.

Again Im new but just came here for suggestions.

[Dr Atul G- LNG]

Hi @Community Alums 

Greetings!!

Yes, you can do this. Create a catalogue item and mention the days in the drop-down/choice value and once a user submits the request, in the backend create a flow, which can be Flow logic of Switch type. As per the days, you can create records, but as you said you need a new prefix, Do you need this in the Number field or Short Description? We can't add prefixes in numbers. Rest in flow action create a Record in the required table with the dedicated field values you want. Give it a try mate and share your learning with all.

[Community Alums]

I had one question for you in regards to what you wrote, specifically "Flow Logic of Switch type" Can you elaborate on that?

Sorry if I ask a lot of questions in the future. 

[Dr Atul G- LNG]

Hi @Community Alums 

When we use flow, we have Action and flow Logic and there you can use this, Sorry Switch logic is not available, so you can use it If the loop

[Community Alums]

I think I am following, I think the part I am hung up on at the moment, mainly because I didnt deep dive into it yet, that once they make a selection from my Service Catalog app (pictured below), could they have predefined records created with description fields already filled in and marked as READ ONLY?