App Engine Studio Error (You need a valid App Engine Studio license to continue working)

esim
Giga Contributor

I just got a new instance and I'm getting the "You need a valid App Engine Studio license to continue working." error launching the App Engine Studio. My User Role is set to Admin. I'm not sure what other access or role I need to set. Thanks.

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @esim 

 

No need to worry.

  1. Log back into developer.servicenow.com

  2. Go to your profile

  3. On the left side, open the Instance Recreate section

  4. Select Change User Role

  5. Change the user role from AES to Admin

  6. Save your changes

  7. Log out and then log back into your PDI instance

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Thank you for your reply. My User Role is already set to Admin. I log off and log in multiple times. I even cleared my browser cache and used Incognito mode. I'm still getting the error

 

I tried releasing the instance and recreating a new one. I'm still getting the same error.

In that case, go ahead and release this PDI and request a new one, mate. Please note that PDIs are not supported by ServiceNow support.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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