Approving a submitted app.

BK22
Tera Contributor

‎08-08-2023 03:06 PM

Hi,

 

I'm looking to push a published app from one instance to another using app engine studio. The problem is that I don't see any Approval option after publishing and submitting my app. I've verified that all of my Pieplines and Deployment configurations are done based on the Guided Setup. I've checked the application home in app engine studio, as the documentation reads but I don't see any awaiting approval. What could I be missing??

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6 REPLIES 6

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

‎08-09-2023 06:20 AM

Hello @BK22 

The request to publish should show up in Deployment Request table in the "Control" instance.

If you do not have the sys admin role, you'll also need to have the App Engine Studio Admin role assigned to see the request in the App Engine Management Center. 

Could you check the Deployment Request table? 

MiguelDonayre_0-1691587045250.png

 

 

Another thing to check is the connection to App Repo. If you are using an SN Dev PDI, you will not have that connected. There is no way to connect, either. 

 

BK22
Tera Contributor
In response to Miguel Donayre

‎08-09-2023 07:30 AM

Hi,

 

Thanks for the reply. 

 

That's what's so confusing. I have admin access, I published, submitted, and see the app in the repo, but not in the deployment request table. What do you mean by "Control" instance? I don't know what else I could be missing. 

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Miguel Donayre
ServiceNow Employee
ServiceNow Employee
In response to BK22

‎08-09-2023 01:21 PM

The control instance is the instance you designate, the "control," which is usually your Production instance. This is where you approve all requests from AES. 

The "controller" is established in the pipeline setup, with you setting the Environments.

MiguelDonayre_0-1691612422961.png

 

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BK22
Tera Contributor
In response to Miguel Donayre

‎08-14-2023 03:00 PM

Thank you for your reply!

 

I have all that set but the published submission doesn't display in the controller instance. There must be a small step that I'm missing. Below is what I currently have:

1. An App published in my DEV instance I want pushed to TEST.

2. A TEST pipeline that is configured.

3. A TEST environment that validates the instance as the "controller".

4. Apprepo that sees my published app.

My TEST instance DOES NOT have Deployment Requests based on this setup. Also, I can't resubmit the app after the initial submission.

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