Not able to see application navigation

krishnakiss
Giga Expert

Hello,

 

I am new to SNOW, i got new personnel developer instance. As soon as i open instance, it opens in end user (business user) view where it gives options to create and view incidents etc. But not able to find an option to see " application navigation", in few training videos i can see users are getting redirected to app navigation but for me it shows business user view.

I am using desktop(laptop).

Refer screenshot.

 

2 ACCEPTED SOLUTIONS

Swapna Abburi
Mega Sage
Mega Sage

@krishnakiss 

Click on "All" Menu item which will open the navigator menu and you can pin it if needed. Its a next experience UI in ServiceNow.

View solution in original post

SN_Learn
Kilo Patron
Kilo Patron

Hi @krishnakiss , 
Just to make you aware that there is an Asset Management software called SNOW. You can refer 'ServiceNow' or 'SN' but SNOW is not a good term to use here.

In order to view the filter navigator you have to click on the 'All' header menu(highlighted in the image below)
You can click on it and then pin the button to fix it.

Please refer to this article you will get more insights into it: 
Interface Comparison between UI16 & the Next Experience 

SN_Learn_0-1693519544010.png

 

 

Please accept my answer and mark this helpful if it helps.

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.

View solution in original post

2 REPLIES 2

Swapna Abburi
Mega Sage
Mega Sage

@krishnakiss 

Click on "All" Menu item which will open the navigator menu and you can pin it if needed. Its a next experience UI in ServiceNow.

SN_Learn
Kilo Patron
Kilo Patron

Hi @krishnakiss , 
Just to make you aware that there is an Asset Management software called SNOW. You can refer 'ServiceNow' or 'SN' but SNOW is not a good term to use here.

In order to view the filter navigator you have to click on the 'All' header menu(highlighted in the image below)
You can click on it and then pin the button to fix it.

Please refer to this article you will get more insights into it: 
Interface Comparison between UI16 & the Next Experience 

SN_Learn_0-1693519544010.png

 

 

Please accept my answer and mark this helpful if it helps.

----------------------------------------------------------------
Mark this as Helpful / Accept the Solution if this helps.