Hi Team, could you please help on this, thanks in advance. Question: Service requests are identified, logged (by way of dedicated service desk tool). How should we can categorize and prioritise them based on business criticality and service agree...
I'm creating OLA for HR tasks, but not able to configure correct pause condition. Please someone help me understanding which field should I use on OOB HR Task table. Also, put some insights on Suspend Request field available OOB on HR Task Table. Tha...
What is the Priority Determination Matrix for Service requests?
Hi all, need to know exact reason for "Why Dot walking is not available for Data lookup definition?" any reference please shares.
I have a workspace: If I click in any of the bars of a graphic, A new tab with a list of records based on clicked item will open.I need to configure that opened list in a way that there is a default column formating for every person that opens this ...
hello,I have a problem that involves the translation of a new field(Type of KB) for the knowledge base table on the portal, the field stayed in English even though we added to their label on the field configuration a French version to translate it in...
Hello All, I’m looking for a way to identify a specific table in ServiceNow along with all the tables that are related to it. In other words, if I have one table, I want to know all other tables that are connected or associated with it. Is there a me...
Hi All,I noticed that I'm unable to access ServiceNow IDE in my PDI. Can someone help to provide what are the pre- requisites for this? @Bhavya11 Thanks,Sireesha M
How to change default font size and style in html editor for html fields
I am trying to integrate a custom internal application which is to get data from Service Now. The data I am trying to get is being fetched by Table APIs. Currently I have enabled authentication using grant type as password. I supply a Client ID, user...
Hi Team I have created an attachment field in my custom table in scoped application.Now I want to restrict the attachment size to 10 MB.If user upload document more than 10 MB it should show error message and stop the form submission. Can someone he...
Hi ,Requirement: 2 fields both are reference, 1st field is for user selection and 2nd field is for group autopopulate the user is part of.Everytime different user selected, the group should be listed like that Please suggest, what should be the field...
Hello all!I'm building out an app that has multiple date and time fields that can be populated, with all fields in a format ending "_edat". The ask I've been is to automatically close the record when the furthest date out has passed. What I'm wonderi...
Hi Teami have a html TinyMCE field in my widget. As you see in the image there isn't U in the options only B, I How can i add the U Thanks in advanced
Hi everyone, I’m trying to populate filter options dynamically in a Filter component within UI Builder. I’m using a Data Resource that returns a list of values based on the logged-in user, and the data resource itself is working correctly I can see...
