Hi Team, I have a requirement that users should not be able to raise incidents via self-service view.To restrict this, we have disabled the UI Action - 'New' from the Self-Service module. But some users are searching incident.do and the form is getti...
HI @Ankur Bawiskar I have a requirement where i want to override the OOTB notifications sent when RITM worknotes is updated , i want to send my own customized notification when worknotes is updted , without deactivating the OOTB notificatiosn.
Hi Team, Where can I learn widgets and portal? I want to know about how to create, the structure, angular code… Everything about the theme I prefer in video, I could see some YouTube tutorials and servicenow university some courses Kindly share som...
Hello Everyone, I wanted to create a report on incident table to find the average resolution time based on weekly basis..Thanks in advanceUtsav
Hi there!I have a flow where I'm having the error "The requested flow operation was prohibited by security rules." in an Update Record action when I try to execute it with a user that doesn't have write permission in the table. As I wrote in the subj...
In our dev instance, I have to constantly refresh the UI Builder Experience page from the browser so that it will fully load. I will Empty UI Builder Cache and Force Stage Reload as well but refreshing the browser seems to be more consistent in not ...
The homepage has a carousel section .I want to remove that carousel and instead display three or four reports at the top of the homepage.After that, with the rest arranged below.Can anyone please guide me on how to configure this layoutThis is the la...
Scenario:I have a Flow Designer implementation which has 2 action:Action 1:Inputs for the action -1input1: abcinput2: definput3: xyzSteps inside Action 1:Payload Builder – builds the JSON payload using the inputs shown above.REST API Call – sends the...
Hi!I don't know if anyone else has noticed but I realize that when I try to change the choice list from a choice list field in Table Builder, we aren't able to do that in release Zurich. It was possible until Yokohama.Does anyone has any ideas why Se...
I have an SQL Statement in an JDBC action, which is working but when i add a column in the select i get the error Schema did not match. If the table schema is altered on the target database, please test the JDBC step. Even if i click on "Test JDBC st...
Hi,In ATF through Run server side script i am setting variables and upon submission, all those variables are empty on the Request.
Hi everyone,I'm trying to call the ServiceNow REST API from an external system, but I keep receiving a 401 Unauthorized error.Here’s what I’ve tried so far:- Verified username and password- Checked that the user has the “web_service_admin” role- Test...
How to call the scripted SOAP web services through ATF
Hi Team,I attended the AI Readiness Digital Summit held from October 14th to 16th, and I found the sessions extremely insightful and informative.Previously, the recordings for such sessions were shared with participants after the event, but I haven’t...
This is regarding the action which has the belowStep 1 : Accept input via an Action. Step 2: Use a Payload Builder to construct the payload.Step 3: Make a POST REST API call to Ansible AWX along with payload from STEP 2 , which triggers a playbook ex...
