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08-21-2023 03:45 AM
Hello ServiceNow Community,
we have our own global application for the chatbot, to which individual developers (without the admin role) should be allowed. With scoped applications, there is the option to manage developers in the detail view of the application. This function is not available for global applications.
How can I still authorize individual developers for this application so that they can make changes within the application (e.g. create topics, etc.)?
Unfortunately I didn't find anything about this.
Greetings
Markus
Solved! Go to Solution.
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08-21-2023 09:45 PM
Hello @Markus9
Greetings!
The delegated development is only available for scoped apps. It is not available for global scope.
You may want to consider some of the OOB roles to restrict access to specific development activities
refer below thread:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0954454
please mark the answer as correct and helpful if helped!
Kind Regards,
Ravi Chandra.
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08-21-2023 09:45 PM
Hello @Markus9
Greetings!
The delegated development is only available for scoped apps. It is not available for global scope.
You may want to consider some of the OOB roles to restrict access to specific development activities
refer below thread:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0954454
please mark the answer as correct and helpful if helped!
Kind Regards,
Ravi Chandra.

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08-28-2023 12:36 PM
Hello,
There are only a few options when developing in the Global Scope. Some Special Admin Roles can help out, in addition to giving the admin role per function areas (if they exist). Outside of that, you would have to create custom roles and modify ACLs (When possible).
https://docs.servicenow.com/csh?version=latest&topicname=r_SpecialAdministrativeRoles