Resolved! App Engine - Send Email
Hello, I was been able to update the email layout for App Engine - Standard Layout for when a request is resolved but is there any options to use template/layout on the Send Email action? Thank you.
Forum Posts
Guidance on App Development - offboarding process
A colleague and I are being tasked with creating an offboarding process/app. We are both fairly new to SN, but have developed some forms and catalog requests, as well as we do have AES set up completed. We are looking to build out the offboarding in ...
Resolved! Page variant and List Default variant in the workspace
Hi All,I have a one requirement for the workspace , where i have to add a new list (custom) and even tho i add the list view(custom) its not opening, ServiceNow suggested to go this way: but the client script is not visible on the instance and they h...
Resolved! Customizing email when the state is changed for a requested item
I am trying to send a customized email that is triggered when the state of a requested item is changed. Here is when it should be triggered. I am unable to find any help regarding this. when the state changes to “closed completed”, send the email to ...
What Are The Type Of Password In ServiceNow?
What Are The Type Of Password In ServiceNow?
Script Include For a Rest Instruction inside a Business Rule
This is my business rule(function executeRule(current, previous /*, g*/) {// Get the category value from the current recordvar categoryValue = current.getValue('category');// Instantiate the FetchingSolutions script includevar fetchingSolutions = new...
Resolved! Role definition sn_app_eng_notify.app_engine_admin
I am looking for definitions of roles that exist in ServiceNow. Specifically looking for the role sn_app_eng_notify.app_engine_admin. Along with where in general can I find documentation to help with role definitions.
Resolved! Resolved - Questions about barcode reader on now mobile
Hello community good morning,Once again I would like to ask you for help, I am currently developing a mobile agent solution that needs to have a barcode reader, but in the documentation I was unable to understand well how to configure the structure c...
Updating an incident form to display data obtained from a rest api get request
Hi So im doing a project where i have to send a get a request to a third party api with basic authentication. It send a response body that contains solution numbers and solution names based on a categoryThis is the response body obtained after a GET ...
Resolved! Copy date and time given in email body and update in a datetime field
Hi Experts,I have a requirement to copy date and time provided in email body and update a hardware asset table depretiation start date field.I have created a inbound email action to parse email body but struck at trimming date and time from recieved ...
Bulk import roles for scoped application
We are creating a scoped application and we need to create quite a few roles. When attempting to do an import we are given the message Role table does not allow create and write access from other applications. I realize that we can alter the table a...
Now Mobile App Chat Issue.
Hi Everyone, Requirement !!Whenever user clicks on chat bubble on now mobile app then before proceeding to chat , we need a prompt like :Would you like to connect with Helpdesk Live Chat Support?Option would be : Connect or CancelIf user clicks on Co...
Email script returns undefined when i enabled application admin in scoped application
Hi Everyone , I have a custom application and there is an email notification on approver table which gets the non task table field values into the notification . It always returns undefined. This is the sample code. var leaveRequest = new GlideRecord...
Modify the compose section in workspace
Hi All, I want to modify the Compose section in a custom workspace. Currently, in the comments box it is showing as ""Type your comments here". I want to customize this.Can anyone please guide me in achieving this.
Getting error in Studio or App Engine Studio : Failed to fetch pending collaborators. Refresh the pa
I am trying to add collaborators to one of the application in Studio but getting below error. Can someone please assist.
