about the docusign
I want to record intelligence on docusign, then sign and return the signature information to servicenow. How should this be implemented?
Forum Posts
Database error On-Prem
Hi,I'm trying to insert a few columns in the custom tables, and the database error is throwing an error in the On-Prem environment. The column is inserted, but the column label is empty in the table dictionary. Has anyone faced the same issue in on-p...
Resolved! Record producer in multiple applications
Hello,Sorry for the naïf question, I am just starting with App Engine Studio.(An easy point for a badge for the first to answer )Do I understand correctly that it is not possible to use the same Record Producer in multiple applications, i.e. in each ...
Resolved! Having Trouble Accessing my PDI
I'm trying to access my Personal Development Instance (PDI), but whenever I try to open it I get asked to reset my password (see screenshot). So, logged out of my ServiceNow account and clicked "Forgot my Password" at login. Then, I reset it that way...
Set Agent Presence using AWA Agent API
I am trying to use the AWA Agent API to set the presence of a chat Agent to Available but am struggling to understand from the documentation what the contents of the payload should be. Has anyone got an example they could share please? I can do it vi...
License fullfiller user and read-only user
Hi all, for a client we created through the App Engine module new tables and roles and divided them into roles that have write permission and roles that have read permission only.How does this work in this case?How can I link my roles to the App Engi...
instance offline
Due to some technical glitch in my instance my instance is appearing offline after the sign in page .
Resolved! Some components are missing in Xanadu UI builder
Hi. I can't see basic 'container' and 'requester chat popover' components in UI builder component list in Xanadu.I have two Xanadu and the symptom is same on both (one is demo instance and the other is PDI that newly created with Xanadu.) So I asked ...
Resolved! Help with UI Builder update record
Hey there Community, I am finishing up my NextGen cohort with a project where we are building an application. It may not be the most or right way to do it, but instead of using a typical form, I am trying to use a button to update a record with the c...
Resolved! How to Parent field value based on Child records field value
Hi , We have a requirement to set the parent field 'service cat' (choice field - choices are 'support' and 'business'). The Related list has a Services which can have multiple records. Both the parent and child are on the same table(cmdb) with the di...
Request not sent to uri=url : java.net.UnknownHostException: api-gateway-ea-dev.americancentury.com
Hello Community,I am facing issue on integration. I had the implemented the Outbound integration(Oauth Type) with POST method.Using Mid server sending data to third party system . Here instead of sending bulk data i am iterating the rest message for ...
Copy all fields data including sys_id in another custom incident table
Hi Experts,I have a requirement like I need to copy all incident fields data in u_incident_copy table.Issue: I can do copying all incident data using below background script but not able to copy same sys_id.Requirement: I need to preserve same incide...
Playbook for extended custom table from task
I create a new custom app (App Engine). This application has a main table that is extended of task. I create a Playbook for this table, but the playbook isn't starting. In the Playbook test it is working fine. Why does not Playbook work? Are ther...
App Engine Studio Portal Preview not showing the correct page
Hi,I have created an application called Safety using the App Engine Studio. I have also created an portal within. I have created a custom page with two containers with an image and a button. When I click the preview link from the editor or App dashb...
