I would like to get the length and value of the following array in Client Script. [{"key1": "a", "key2": "c", "key3": "e"},{"key1": "b", "key2": "d", "key3": "f"}] *a-f contain sys_id. The results I want are as followsLength: 2 (for {}*2)Value: a-f T...
Hello, I'm wondering if it is possible to allow the user to add an additional row if he requests additional resources. For instance, I've created this form which allows users to request new AWS EC2 instances. But users may require additional storag...
There are 2 different fields (short_description) & (project) I want to use hyper links to both. Is there a way to do this without scripting? I tried ${short_description.URI_REF} & {project.URI_REF}. The only hyperlink that populates is 'project'.
Hello Friends, I am new to this community and starting my journey on admin and development on ServiceNow,I have created my PDI, on main page I am not able to see setting option (Gear Box). Can you please guide, how I can bring it on?
Hello All, In the Agent app, one of the user is getting 'Restricted by Access Control' When clicking on the my pending approvals, I impersonated some other users but they are fine. What could be the issue? Any suggestion?
Hi All, Requirement:We have a requirement to create a custom greeting topic in virtual agent designer where:1. When a user who does not have 'sn_hr_core.basic' role or is not a Manager(with at least 1 direct reportee) initiates the chat, he will be c...
Hi Team, I have a requirement to set owner to group instead of single user when trying to edit exisiting catalog via Catalog Builder. We have assigned catalog_builder_editor role to a group and same group needs to be set as owner for editing catalog ...
Hello All,Where can we view the usage of the Agent app?I navigated to All > User Experience Analytics > Dashboard and selected the Agent app, but I did not see any data. It is also not showing the usage of the Service Portal, which is used by hundred...
Hi All, I have one requirement with the some creation of the below Please help me how to achieved this.I have to Build a custom application from scratch including at least two tables that should be connected to each other (i.e. Request table and RIT...
Hello,I am currently working on an Application for which I need to create an Approval Flow.Basically, the submitter submitts a contract. This contract then has to be approved or rejected by 5 different departments (legal, Data Security ect.).But ther...
Hi all, I am creating a service catalog and in a variable set I have three variables of multiple choice named contact, manager and recruitment. And below these variables I have three reference field variables named manager's name, contact's name, and...
Hi Folks We are trying to create a user input form with the ServiceNow UI. The web based form will allow the general public to input data and pay fees. I realize that there is some confusion as to what constitutes a FORM on the ServiceNow platform...
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Hi,I'm just getting into ServiceNow and doing some practice, I got the following requirement and would like to see if I may have a hand from some body, in how to get it done? thank you in advance.1. All incidents in closed status must be eliminated, ...
In a custom UI form, I want to make the whole form non-editable when the state is cancelled or complete.What will be my best practice for this use case. Thanks in AdvanceUtsav
