Hi Experts,I have a requirement like I need to copy all incident fields data in u_incident_copy table.Issue: I can do copying all incident data using below background script but not able to copy same sys_id.Requirement: I need to preserve same incide...
I create a new custom app (App Engine). This application has a main table that is extended of task. I create a Playbook for this table, but the playbook isn't starting. In the Playbook test it is working fine. Why does not Playbook work? Are ther...
Hi,I have created an application called Safety using the App Engine Studio. I have also created an portal within. I have created a custom page with two containers with an image and a button. When I click the preview link from the editor or App dashb...
Hi Team, We are creating service request with CSV attachment from portal, then one RITM request generated with that CSV attachment. From RITM number trying to import attached CSV file into Target Table 'cmdb_ci_outage' . Everytime, if we will creat...
I'm trying to migrate records generated by record producer from a custom table of one instance to another instance, however, the variables are not being copied correctly from the question_answer table. Is there any other way? 1 - Source record: 2 - T...
Hi All,where is the place to check kb articles in manager hub based on employees of manager.
Hi AllI am trying to create a email client template which shows up on all catalog_tasks under certain conditions, everything works except I am not able to display the Universal request number instead of the sctask number, I tried ${parent.parent.numb...
We re trying to set up App engine, we installed the production in our dev instance, and is trying to create pipelines to test and production, we were able to create a pipeline to production however, when we try to create one to test we are getting th...
Is there a standard API available to fetch the support cases data from https://support.servicenow.com/now ? if not, please advise if anyone has successfully used scraping?
Hello Everyone, Can anyone help me in the below issue please and guide me what else I can check.We have recently started using the Legal simple contract in LSD and we are facing issue in generating the word template doc in legal portal after submitt...
Hello Everyone, Does anyone here already done, import an attached CSV File from RITM Table in to Target table? We are creating one service request with CSV attachment from portal and from RITM number trying to import attached CSV file into Target Ta...
All, I have a weird thing developed on a simple dashboard-like portal that we've developed in UI Builder. The eventual goal of this experience is to provide VIP stakeholders with some simple metrics on their department's ITSM tickets (e.g., score w...
What types of integration technologies and methods does ServiceNow offer? Mergen, a specialist partner, helps businesses implement seamless ServiceNow integrations using a variety of methods. Mergen's expertise in ServiceNow integration ensures busin...
やりたいこと：委任開発者に権限を付与したい。 事象：studioでアプリケーションスコープを作成しました。アプリケーション制限をかけるため、作成したアプリケーションスコープに開発者グループを割り当てを行いました。ですが、studioのヘッダー「ファイル＞開発者の管理」からグループに対して権限を付与したいのですが、付与したい権限を選択した後、Saveボタンをクリックしても権限を付与することができません。Saveボタンをクリックした後は、開発者の管理のViewは閉じられ、特にアラートも表示されず正常...
In the MIM , I have added the Probable Cause in the dailog box that appears after clicking on both Propose and Promote to Major Incident Ui action . In the form view it is populating the previous of probable cause if there are any. But when i am tryi...
