How to restrict Custom Workspace

[Kaustubh k]

Hi All,

We have a custom workspace and I want to show that workspace to some users only who have role A, how we can do this and restrict other users.

Thanks in Advance

[Dr Atul G- LNG]

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1167916

[Ankur Bawiskar]

@Kaustubh k 

you can handle this using Homepage Destination Rule

Homepage Redirect Rules in Next Experience 

if other user without Role A logins and navigates directly to your workspace using URL (even though that workspace is not seen in workspaces) then you can use UI script and take them again to home

something like this

How to Disable Agent Workspace After Migrating to Service Operations Workspace (SOW) 

addLoadEvent(function() {

    if (document.URL.indexOf('workspace/hr') != -1) {
        window.location = '/now/hr/agent/home';
    } else {
        return;
    }

});

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[Ankur Bawiskar]

@Kaustubh k 

Hope you are doing good.

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💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Kaustubh k]

Hi @Ankur Bawiskar ,

But how can we make that workspace visible inly to group A or user having specific role in workspace menu item itself.

Thanks