Dynamically show variables on catalog task

[rmaroti]

Hi Everyone,

I want to display variables on the corresponding catalog task of the requested item generated by submitting any catalog item on the Service Portal.

As shown in the screenshot below, the variables are visible on the Requested Item (RITM), but they are not appearing on the related Catalog Task.
Requested item:

Corresponding catalog task of requested item:

Could anyone please advise where I need to make configuration changes so that the same catalog item variables are also visible on the Catalog Task?

[Ankur Bawiskar]

@rmaroti 

how are you creating that catalog task?

If you are using flow designer or workflow then did you add the variables from Available to Selected bucket while creating the task?

If you have added and still those are not visible then

1) is there any catalog UI policy or client script which is hiding on SC Task form

2) is the variable editor available on sc_task form -> Configure Form Layout -> See variable editor is added or not

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@rmaroti 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@rmaroti 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.