How can we restrict agents to workspace UI only

SANDEEP28
Mega Sage

Hi All,

We have created custom app and workspace. We want to route agent to the custom workspace after they login and even if they try to change the URL path, it should again redirect to same workspace. 

 

is this possible ??

 

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@SANDEEP28 

this link has solution, it has logic on what should happen when user logins to instance.

Role based redirection with SPEntryPage 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

@SANDEEP28 

UI script when marked Global will run whenever any URL is entered in browser.

So it will run and check the role and give message and redirect user.

I believe I have answered your question and you can enhance it further.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader