HRSD LifeCycle modules are not showing

[KS86]

I have installed plugins related to HRSD lifecycle. But related modules are not available on my instance. Please assist on this.

 

[Dr Atul G- LNG · Accepted solution]

Hi @KS86 

Sometimes, after installing a plugin, the module might not be visible. Here are some possible reasons:

• The plugin may not have been fully activated, even though it shows as installed or activated.

• The required access might be missing.

Solution:

• Try repairing the plugin again.

• Log out and log back in.

• Check which role is required to access the module and assign that role to the user.

In my experience, after installing the plugin, it didn’t show up immediately, and I had to either repair it or log out and log back in to resolve the issue.

https://www.servicenow.com/docs/bundle/yokohama-employee-service-management/page/product/human-resou...

[Sandeep Rajput]

@KS86 They will not show up right away. Do a log out and then login again, they will show up with the fresh login.

Hope this helps.

[KS86]

Thanks!

I repaired the plugin and now modules are showing in instance.

[Dr Atul G- LNG]

perfect, please accept the answer and close the thread.