Hi Folks , 1.Required to make the fields read only in Agent App 2.Need to populate the error message after Submission in Edit Button in the Agent App If you have any suggestions to achieve this ..?
Create an app template with one record producer. Add snc_external to the "Available for" related list. Call the template to build an app. Note: The record producer in the new app has snc_extenral in the "Available for" and the "Not Available for" rel...
Hi all, We have updated the ACLs to allow all ITIL users access to SOW. However, they can only access the home/landing page. If they try to open any other options (like Lists) they get either a permissions error or The page you are looking for could ...
Hello Community, I want to add one Card of Request Item Between this Incident and Catalog Card in SOW, How can i do it?
Issue: Value on record are getting overridden when 2 actions are simultaneously performed.When a user updates a child record (such as a resource plan or cost plan that rolls up the total planned cost on the demand record) from the related list and im...
Hi I installed latest version of an application in acceptance environment. After that , i went to upgrade history record for the same and it does not show the total number of changes applied or skipped. The fields are blank. Please find screenshot be...
I am unable to use my service now developer(developer.servicenow.com) platform accountDescription: I am unable to use my service now developer account which is the service now platform to build applications. It is showing that developer instance is u...
Hello,I created an app using App Engine Studio (Washington DC) and plan to publish it to ServiceNow store. To start using it you have to configure it using Workflow studio. I would like to know if everyone who downloads my app can use it? Or some lic...
This is general topic to community to seek help with respect to demo hub set up for custom applications we build on ServiceNow platform. How do we set demo hub for a custom applications as they are for unique scenarios/business cases. #demohub #cust...
Hi,Can anyone advise updating my approval request list's "Approval widget"? The approval request is currently loading from the older to the most recent.I want to change the request from the most recent to the older one.
The search bar below the "How can we help" label and chat bot is not reflecting in the now mobile app this is not because of CSS of widget. its visible in mobile when i login into the instance using browser but not visible in now mobile app. can you ...
Hi, I was using my personal developer instance yesterday night, and this morning when I woke up it is telling me its under maintainanceService Interruption: This instance is unavailable.If service does not restore promptly, please file an incident i...
I would like to get the length and value of the following array in Client Script. [{"key1": "a", "key2": "c", "key3": "e"},{"key1": "b", "key2": "d", "key3": "f"}] *a-f contain sys_id. The results I want are as followsLength: 2 (for {}*2)Value: a-f T...
Hello, I'm wondering if it is possible to allow the user to add an additional row if he requests additional resources. For instance, I've created this form which allows users to request new AWS EC2 instances. But users may require additional storag...
There are 2 different fields (short_description) & (project) I want to use hyper links to both. Is there a way to do this without scripting? I tried ${short_description.URI_REF} & {project.URI_REF}. The only hyperlink that populates is 'project'.