My PDI is showing error 'Instance is Hibernating, please use the 'wake up' action in the action'

[shrikant Dwived]

I have created a new PDI instance and showing the below error.

instance URL: https://dev106705.service-now.com/

and after clicking it asking for an admin password, which I don't have. 
if someone helps will be very appreciated.

Thanks

[Dr Atul G- LNG]

Hi @shrikant Dwived 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

1. There is no support available for PDI.

2. If you can wait, more, let's wait 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

[Nivedita Patil]

Hi @shrikant Dwived ,

 Go to user Profile and select 'Manage instance password'. here you can see the password.

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.