Send Attachment from One ServiceNow to Other ServiecNow Instance

[balaji_prusty1]

Hi,

I am configuring sending attachments from Incident (ServiceNow) to Other ServiceNow instances using the custom app. I configured the below script in BR. But it is always failing with 401 errors. (As below)

{"error":{"message":"Invalid file type: application/json","detail":null},"status":"failure"}

------------------------BR Script-------------------

var qry = 'table_name=incident^u_sent_flag=false^table_sys_id=' + current.sys_id;

 var att = new GlideRecord("sys_attachment");

    att.addEncodedQuery(qry);

    att.query();

    while (att.next()) {

        try {

            var r = new sn_ws.RESTMessageV2('x_mea_inte_Integration', 'Send Attachment');

            r.setStringParameterNoEscape('table_sys_id', '611b0822fbb392103bf0f471beefdc06'); // sys_id hard coded  to test

            r.setStringParameterNoEscape('table_name', 'incident');

            r.setStringParameterNoEscape('file_name', att.file_name);

            r.setStringParameterNoEscape("Accept", "application/json");

            r.setStringParameterNoEscape("Content_type", att.content_type);

            r.setRequestBodyFromAttachment(att.sys_id);

            var response = r.execute();

            var responseBody = response.getBody();

            var httpStatus = response.getStatusCode();

            gs.info("Attachment Update Responce Body : " + responseBody);

            gs.info("Attachment update status : " + httpStatus);

        } catch (ex) {

            var message = ex.message;

        }

    }

----------------------

Can someone please help with this?

Thanks in Advance.

[Ankur Bawiskar · Accepted solution]

@balaji_prusty1 

did you check the links I shared yesterday?

Unable to send attachment via REST 

Business rule to send attachment to 3rd Party Tool via REST 

Send attachment via rest message 

[Ankur Bawiskar]

@balaji_prusty1 

401 means authentication issue.

Did you check that?

Post that check please see if your script fails and add logs to debug further.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[balaji_prusty1]

Hi Ankur,

Sorry, its 400 error. Passing content type from attachment table but still error.

: {"error":{"message":"Invalid file type: image/jpeg","detail":null},"status":"failure"}

[Ankur Bawiskar]

@balaji_prusty1 

are you sure the target instance has allowed to add image/jpeg on your record?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[balaji_prusty1]

Yes, it's allowed. 

[Ankur Bawiskar]

@balaji_prusty1 

check these links

Unable to send attachment via REST 

Business rule to send attachment to 3rd Party Tool via REST 

Send attachment via rest message 

If my response helped please mark it correct and close the thread so that it benefits future readers.