Lists and Filters Task

AzraAnisha · 3 weeks ago

Hi, I did all the task instructions given in the module and I also got the expected output, but my task is still not getting validated. Could you please guide me on how to resolve this issue?

Thank you.

Tanushree Maiti · 3 weeks ago

Hi @AzraAnisha

Ensure you are doing this task via impersonating Platform User,

Select the State column of all 1-Critical incidents and use the List Editor to change the State to In Progress. Select the green check mark to save the list changes. (10 rows will be updated.)

result count should be 10 . For you it is coming 22!

Check the video with incident number and correct it.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

Dr Atul G- LNG · 3 weeks ago

https://www.servicenow.com/community/training-and-certifications/lists-and-filters-task/td-p/3484320

https://www.servicenow.com/community/training-and-certifications/lab-validation-notes-welcome-to-ser...

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Tanushree Maiti · 3 weeks ago

Hi @AzraAnisha

validate each incident number ,category ,priority, and column in list view.

https://www.youtube.com/watch?v=YXFL_2WKHwk

https://www.youtube.com/watch?v=hwyPro0D3Bw

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

AzraAnisha · 3 weeks ago

@Tanushree Maiti Thanks for the reply. I followed all the steps in the videos you have sent. And i have also tried them multiple times. However, my task still isn't being validated. it's showing the same error.

Is the list filtered to only display active incidents? Was the list sorted so that the Priority 1-Cr...

Tanushree Maiti · 3 weeks ago

Hi @AzraAnisha

share the validation error , highlighted by light red.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti