Unable to Configure List Layout Due to Different Application Scope

[Nguyen Van Au]

I am trying to configure the list layout for a table that belongs to a different application scope. However, I receive an error message saying that I cannot configure the list layout due to the current application scope.

Could you please explain why this limitation exists? Is there any way to configure the list layout for a table in another scope, or do I need to request additional permissions or switch the application scope? Any official documentation or recommended approach would be appreciated.

[Nikhil Bajaj9 · Accepted solution]

Hi @Nguyen Van Au ,

In the erro message itself system may be displaying option to switch to other application scope with lines like "to change application scope click here" so you need to click on that link to switch to that application. YOu can also switch to application by application picker on the banner bar (one circle icon). Try these and let me know if it not works and is possile, please atatch screenshot as well.

if my answer helped you in anyways, please mark it - Solution accepted.

Regards.

Nikhil Bajaj

[Nguyen Van Au]

I am currently working on my partner's system (I can't mention the name).
I have completed it from a different perspective.
I also made suggestions as you advised.
Finally, thank you for suggesting I click as you instructed, and the app has switched to another scope for me to operate.

[prerna_sh]

Hi @Nguyen Van Au 

Please try this: Application Scope | ServiceNow Developers

If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna