how to call a system property on a Catalog client script? I have defined a system property where the Value is one catalog item (AB). And for this catalog in state field On Hold option is there.Now Requirement if in future someone add other catalog it...
Hi Developer,I have to implement XLA in Servicenow . Please let me how I can config.Thanks.
Hello All, Need to trigger the Surveys through script. Let us know if its possible and how. Thanks,Srinidhi.
Dear Community,am not able to select Trigger - Record Created or Updated > Issue Record > Assigned to > Email.The Email is faded out as show in the screen-shot For some reason have deleted previously created flow design and when I am trying to creat...
Hello All, Resolved incidents are not getting auto closed. These incidents are driven by integration, via integration these incidents are resolved.For few tickets auto closure is working but for few tickets its not.Please let me know the ways to chec...
We have an existing table that I want to use in an application but under Data to use existing table it only shows ServiceNow tables. I don’t want to rebuild the table and can’t see any way to add it to the application.
Hi, I'v found out that in Next Experience UI, users can have access to restricted workspaces under "Workspaces" menu - even user doesn't have role and access to see this Workspace. I tell this with pictures, so it's easier. 1. For example we have Ali...
hello experts,i have a glide date time value which is in "2022-11-17 02:45:00" format. I need to subtract 5 hours 30 mins from it. Can anyone tell me how to do it. I am new to Scripting.Thanks in advance.
OOTB UI Builder Attachment not attaching to the record with the UI builder Components. The component is configured, but it doesn't attach it to the record it's a custom scoped app, extending HR table. Any ideas why this won't attach to the record? @B...
Hi all, so how to attach multiple files (like screenshots, pictures etc) in single custom attachment field .example: Company Data(u_company data) (attachment field type)
ServiceNow側でインポート処理に失敗したことを検知する仕組みはあるでしょうか。デフォルトではImport Set APIでのinsertMultiple処理は非同期のため、呼び出し元ではエラーを検知できないと思います。ログを見れば、ジョブの失敗が分かると思いますが、運用担当者が毎日チェックする必要が出てきます。失敗した時にメールを送信するといったことは可能でしょうか。 あるいは、同期処理にして、Azure側で通知するということも考えられます。4,000レコード程度であれば、同期処理でも呼...
Seeing the same App Engine Studio issue occur in both my company's instance and my own PDI. The Data, Experience, and Security options are all locked, and I am unable to add. Here's what that looks like: Another error message also started appearin...
Hello community, I'm facing an issue: for example, when user A send an email to abc@servicenow.com, an inbound action will be triggered and a case will be created. However, there are 2 cases with the same number but different sys_id. One of them will...
I have created a custom button so that when a person presses it, they will receive a notification. I have tested the button and it works perfectly fine, except when other people in the watch list are added. 'Send to event creator' is checked. When no...
Hi ServiceNow Community Developers, I have a very simple manual test case that I am trying to automate using ATF. I am able to do most of the steps however I am getting stuck in step 5 where I need to populate the mandatory fields if they are not alr...