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populate current user

Hi All,I have a requirement where I have created multiple variables - RequestedFor, MobileNumber, Email, Preffered contact method,Type of Request ,role etc1.user opens the form above details auto populate with logged in user2.on change of user, above...

Resolved! how to call system property in catalog client script.

Hello Developers,Requirement - I have to create a client script for in some catalog item On hold state should be there and for other catalog item on hold state should not be there.Condition- I have to create a system property , in the system property...

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Devaceis by Tera Contributor
  • 1593 Views
  • 2 replies
  • 1 helpfuls

How to call system property in catalog client script

how to call a system property on a Catalog client script? I have defined a system property where the Value is one catalog item (AB). And for this catalog in state field On Hold option is there.Now Requirement if in future someone add other catalog it...

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Devaceis by Tera Contributor
  • 2920 Views
  • 5 replies
  • 1 helpfuls

Resolved! Flow Designer Action Send Email Target Record Email faded-out

Dear Community,am not able to select Trigger - Record Created or Updated > Issue Record > Assigned to > Email.The Email is faded out as show in the screen-shot â€ƒFor some reason have deleted previously created flow design and when I am trying to creat...

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ravikiranmn by Tera Contributor
  • 1078 Views
  • 4 replies
  • 1 helpfuls

How to copy the attachment from Interaction(parent) to incident(child)

When I add the attachments in the interaction form then in the child task--in "incident" the attachment should come on this form also.In Incident I want the same attachment as of Interaction form.Please provide the solution with the code, its urgentT...

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Community Alums by Community Alums  
  • 399 Views
  • 1 replies
  • 0 helpfuls

Resolved! Resolved incident are not auto closing

Hello All, Resolved incidents are not getting auto closed. These incidents are driven by integration, via integration these incidents are resolved.For few tickets auto closure is working but for few tickets its not.Please let me know the ways to chec...

srinidhi by Tera Guru
  • 1385 Views
  • 4 replies
  • 3 helpfuls

Resolved! Calculating values of field automatically

Hi all, so i have 4 fields in form like,Unit price - 5000Quantity - 6discount - 10%when i fill this fields Total price field should be filled automatically...How to achieve this

SAM321 by Tera Contributor
  • 700 Views
  • 9 replies
  • 0 helpfuls

Resolved! glide date time difference

hello experts,i have a glide date time value which is in "2022-11-17 02:45:00" format. I need to subtract 5 hours 30 mins from it. Can anyone tell me how to do it. I am new to Scripting.Thanks in advance.

Deepika54 by Tera Contributor
  • 1441 Views
  • 4 replies
  • 2 helpfuls

ServiceNow UI Builder Attachment

OOTB UI Builder Attachment not attaching to the record with the UI builder Components. The component is configured, but it doesn't attach it to the record it's a custom scoped app, extending HR table. Any ideas why this won't attach to the record? @B...

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