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Unable to view alerts on mobile

sushmithava
Tera Contributor

Hi Team,

On mobile agent app, we were unable to view the alerts so we have installed SRM plugin. But we have many addition tabs added due to that.  So we have replaced all the srm_responder role with evt_mgmt_operator.

On the launcher screen we have 'My Team' record. I have seen srm_responder role is assigned but I have given a role of evt_mgmt_operator. I'm unable to view my alerts on my mobile. Please find the attached screen shot.

Please let us know how to configure this.

 

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