Why cancel button for problem is not working for workspace?

[Prathamesh Chav]

Hi Team,

Cancel button is not working for Problem.

Script :-

function onCancel() {

    if (g_form && g_form.mandatoryCheck()) {

        ScriptLoader.getScripts("ProblemModalUIHelpers.jsdbx", function() {

            ProblemModalUIHelpers.problem_Cancel();

            action.setRedirectURL(current);

            action.setActionName('cancel');

        });

    }

}

This is the OOTB button,

same button is working in m py PDI also after clicking cancel button state changes to root cause analysis, but after that again clicking on cancel its not working?

what could be  the issue, only workspace script I can see few lines added, I dont think those lines are reason of issue, also tried to remove them

[Ankur Bawiskar]

@Prathamesh Chav 

something like this in workspace client script, ensure both the checkboxes are checked 

function onClick(g_form) {
    if (g_form.getValue('close_notes') == '') {
        g_form.addInfoMessage(getMessage('Please fill the value'));
		g_form.setMandatory('close_notes', true);
        return;
    }

}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[NagaChandaE]

make true the check box format for configurational workspace.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards

Naga Chandan

[Prathamesh Chav]

Hi @NagaChandaE @Ankur Bawiskar  ,

What is use of format for configurational workspace, I checked but its not working and its also not going back to unchecked?

How to do that?

[NagaChandaE]

By checking only the script will run otherwise it just show you a button. 

Actually the cancel button in sow workspace is not a ui action. It is a declarative action specifically designed for workspaces.

[NagaChandaE]

You just uncheck the workspace form buttton and format for workspace and remove code it will work normally . update me whether it worked or not