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ā06-06-2025 02:50 AM
Hi,
There is a workspace called "IT Remediation Workspace".
Here , under the list view i have 2 sections
1. Remediation tasks
2.Impacted Assests
1. In Remediation tasks section i have the records which gives an error "Record not found" when i try to open and there is difference in records in the standard UI and workspace view. How do i check this issue? and some active remediation tasks assigned to the users is not even visible in the native view after adding the filter which is present in the workspace
2. In impacted assets how do i check the filter which is configured OOTB and want to understand it .
kindly help me with this ,
Thanks
Solved! Go to Solution.
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ā06-06-2025 03:55 AM
this table holds the audience for UX List "sys_ux_applicability_m2m"
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā07-09-2025 01:06 PM
Hi Ankur,
Solution is not clear to me, can you please provide troubleshooting steps?
Are you recommending to create a UX List record and mapping List applicabilities record? because when searched with "remediation" nothing related to remediation task is available in both tables.