- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-16-2022 04:45 AM - edited ‎12-16-2022 04:50 AM
Workspaces: How to hide/ restrict users Workspace based on roles as per the below screenshot.
Workspaces menu on the instance banner, and this will display the available workspaces to the users, we have a requirement to restrict users (based on Roles) from accessing a specific workspace from the Workspaces menu on Next experience banner.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-16-2022 05:14 AM - edited ‎12-16-2022 05:18 AM
Hi Vijay,
To hide a workspace, you can configure 2 read ACLs of ‘type:ux_route’
for that workspace and add required roles to allow users to access it.
- Read ACL type ux_route with name = now.<workspace URL path>.home
- Read ACL type ux_route with name = now.<workspace URL path>.*
For example:
To hide access to CSM/FSM workspace,
- Get the workspace URL Path by navigating to the table: "sys_ux_page_registry"
- URL path for the record: "CSM/FSM Configurable Workspace" is "cwf/agent"
- Configure one read ACL of type: "ux_route" with Name: now.cwf.agent.home and another read ACL type: ux_route with the Name: now.cwf.agent.* and add required roles to these ACLs in order to allow users with mentioned roles only can access the workspace.
- If the workspace URL contains "/" replace it with "." in the ACL name.
In the same way you can do this for the remaining workspaces as well.
Note: The above steps will hide the workspace from the banner Workspaces menu only.
Thanks,
Harish Kota
If the solution works for you, please hit like/Accept as solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-21-2023 10:55 AM
Hi,
I was trying to hide the cmdb and Platform Analytics Workspace as the CSM/FSM but it didn't work. is there something I am missing?
now.platform-analytics-workspace.*
now.platform-analytics-workspace.home
now.cmdb.home
now.cmdb.*
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-14-2023 01:01 PM
Hi @Sam M ,
Were you able to hide the cmdb and Platform Analytics Workspace as the CSM/FSM ?
Thanks,
Aneesha
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-28-2023 08:55 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-14-2023 01:52 PM
Sam, did you find an answer for this? Same issue here.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-14-2023 02:04 PM
I just found out that there are already existing ACLs for the other workspaces. So instead of creating new ones, you can just edit the existing ones with the required roles. I just tried and it worked.
Please mark as helpful if this worked
Thanks,
Aneesha