- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago
Today I got an error while trying to open App Engine Studio:
You need a valid App Engine Studio license to continue working.
I tried changing user role, added snc_internal, released and provisioned PDI, configured what I could and still nothing....
Could anyone help me with it?
Solved! Go to Solution.
- Labels:
-
app engine
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago
Hi Kamil
The only workaround I have found is downgrading to Xanadu.
Like you I am facing the same Issue. Its very frustrating. I have tried all of the following several times and can confirm they do not resolve the issue:
1) Changing Roles from AES to Admin then logging out and in - Does not work
2) Changing Roles from Admin to AES then logging out and logging in - Does not work
3) releasing the instance and requesting a new one (tried multiple times) - Does not work
4) Downgrading to Yokohama - Does Not word
If you do find a resolution, please do let me know
Best
Raj
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago
No need to worry — this is a known issue with PDIs at the moment. Please try the following steps:
Recommended Steps
-
Log in to developer.servicenow.com
-
Go to your Profile
-
Select Change User Role
-
Change the role from AES to admin
-
Save the changes
-
Log out and log back into your PDI
If the issue still persists, release the instance and provision a new one.
This behavior has been reported quite frequently recently. Since PDIs don’t have official support, it might take a few tries — but please keep trying.
Workaround (if it still doesn’t work)
-
Assign the admin role
-
Log out and log back in
-
Assign the AES role
-
Then, reassign the admin role again
This sequence has worked in some cases.
If it still doesn’t work, release the instance and request a new PDI with a lower version, and then upgrade it to the latest version afterwards.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago
Hi @KamilKowalczyk Is your issue resolved.?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago
Hi @KamilKowalczyk ,
Naviagte to developer.servicenow.com and login. Once logeed in- click on Arrow next to your name and you will be able to see many options- select Change role and change it to Admin and check again.
If it is not working then try to repair Studio (AES) plugin.
if my answer helepd you, please mark it- solution accpeted.
Regards,
Nikhil Bajaj
Regards,
Nikhil Bajaj
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a week ago
- Go to ServiceNow Developer home page
https://developer.servicenow.com/ - Go to Instance Action -> Select "Change User Role"
- Click on "Change User Role" and select "Admin"
- Save the changes and login again to the PDI
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan