As employees digital experience improves in their consumer life the need for enterprises to provide an engaging digital experience at the workplace becomes critical to retaining and inspiring their employees. Today employees expect systems of engagement that they interact at work to look contemporary, be in the context of their responsibility and have a consistent experience across all their interactions across the different departments that fulfill their request. In the lightspeed enterprise employee productivity is heavily based on the digital experience they receive. In order to improve the employee experience many times enterprises can look to their external facing UI design teams who have focused on UI design for their customers as a source of inspiration.
Enterprises that are able to successfully transform their digital experience can expect to drive the following business outcomes:
- Reduction in the time required to develop and deploy intranets and extranets.
- Improvement in productivity, resiliency and reliability of their systems
- Improved revenue growth and revenue per employee
- Enhancement in user productivity
So what does this look like with today's technology and what does the next generation of technology help us achieve?
Today the ServiceNow Platform is uniquely able to coordinate, automate, and provide visibility into complex business process in a consumer-like service experience for employees. The platform has the ability to coordinate tasks across different departments like HR, Facilities and Security in a mobile friendly form factor.
Finally, it leverages cognitive capabilities to intelligently predict, coordinate and automate activities for the employee.
To see an example of a next generation employee experience for the Lightspeed Enterprise that can drive the business outcomes above check out this demo.
