Actions On Selected Rows: which actions should be made available in the top right corner?

aldeluca
Tera Contributor

I'm considering some "custom" actions to be added in the drop-down menu on top right corner of the GUI:

PRB selectionsPRB selections

Curious about what solution architects would advise on this

which actions should be easily accessible, based on the object type selected? 
What would be the best way to have contextual menus based on the object type selected? 

E.g. Multiple CHANGE tickets --> CLOSE
        CHG selectionsCHG selections

       Multiple INCIDENT tickets --> REOPEN
INC selectionsINC selections


       Multiple RELEASE tickets --> Ask for an update
...
 
I don't think there's any wrong answer - posting here to receive feedback from the community: 
any steer will be helpful!

Thanks

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