Allocate funds button greyed out

Ram Bandari
Mega Expert

Hi All,

 

Please let me know what are the options to enable the 'Add Funds' button in 

 

Top level Investments --> All investments funded by Portfolio

 

RamBandari_0-1672200663065.png

Thanks & Regards,

Ram

2 ACCEPTED SOLUTIONS

@Ram Bandari Create a new fund and try again.

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ServiceNow Community Rising Star, Class of 2023

View solution in original post

Ram Bandari
Mega Expert

 I just updated the Portfolio manager to login user ( system admin ), and now I can see the button enabled.

View solution in original post

6 REPLIES 6

jaheerhattiwale
Mega Sage
Mega Sage

@Ram Bandari I think you dont have role to allocate funds.

Please check the documentation in below link

 

https://docs.servicenow.com/bundle/tokyo-it-business-management/page/product/investment-funding/task...

 

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ServiceNow Community Rising Star, Class of 2023

Hi @jaheerhattiwale, Thanks for sharing the link. I have added the role given in the documentation. But, still not finding the option to Allocate funds. But, able to add the funds to Portfolio created using the Details section. 

 

Also created a Project from Demand and associated the Portfolio and verified, and don't see the button enabled in Allocation funds.

 

Details.png

 

@Ram Bandari Go to "Allocate funds" section. Add button will be enabled.

 

Button name is Add. "Allocate funds" is section name.

So to add funds please click on Add button  in "Allocate funds" section.

 

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ServiceNow Community Rising Star, Class of 2023

No luck! 

 

Allocate Funds .png