I have installed Guided self service plugin and have created process in there.I want to link it with AI search so users can navigate to it using the search.So, I created:1. Index source (Table: sn_ex_sp_gd_help_process)2. search sourceLinked with sea...
We are transitioning for a Servicenow implementation from Customer. Can any one of you please help with redirecting to any checklist which may be useful for the KT purpose?
Hi All,I have created ETL using IntegrationHub ETL keeping target table as Business Application. On Business Application form we have a field called IT Application Owner and its a mandatory field (Dictionary --> Mandatory --> True). In the ETL mappi...
Hi All,Looking for help to install Microsoft AD spoke on our instance and steps to setup.I don't find the plugin via Application Manager or when I select request from store . I am seeing articles on Microsoft Active Directory v2 Spoke. Please advi...
We have globally disabled the "delete" option on tables. How can we configure roles or permissions to allow specific users to delete records from certain tables? What is the recommended way to manage this type of granular delete access?
I'm setting up a UPS API integration in ServiceNow and have reached the OAuth configuration. ServiceNow is asking me to define "OAuth Entity Scopes" but I'm unsure what specific scopes I need to enter for UPS. The configuration requires a Name and OA...
Restrict Change Task Creation When Change Request State is Not 'New', Except for Change Enablement Group in ServiceNow
Hello Everyone,We have followed all required steps to configure SGO-Dynatrace guide set up to finish the required configurations.We were able to create problem notification set up successfully from ServiceNow to Dynatrace. Test everts are getting ins...
In the service operation workspace (SOW), we do have knowledge and a knowledge list format in the service operation workspace (SOW) that has the "New" button, but if the user has "knowledge" role, they are able to create the article, and in SOW it's ...
It is used by record producers.Attach a screenshot of your browser console.In the Multi Row Question Answer, you cannot set the value for the Date/Time and Date type Questions.The values can be set correctly for other types of Questions. The foll...
Hi, What are the options for configuring ITSM reporting integration with Power BI or Dynamics 365? Additionally, what is the architecture of ServiceNow for ITSM reporting, what security measures are recommended, where is the data stored, and how can ...
Hello, We want to ingest servicenow data to our data lake to do further analytics and advanced dashboardsWhat's the best way to do this integration ? How can I have access and visualize Servicenow data model ? Thanks
Dear Team,As the Product Owner for our Risk Management module, we are planning to transition from our current highly customized implementation back to the out-of-the-box ServiceNow configuration.We are seeking expert advice on the best approach to ac...
Hello, I'm using the Azure devops pipeline spoke to do some automation stuff, I'm wondring why this spoke support only PAT and not oauth 2.0 ? https://www.servicenow.com/docs/bundle/yokohama-integrate-applications/page/administer/integrationhub-store...
I wanted to know if there is any way to cleanup safely sys_audit data from the multiple shards