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Hello, community!I am working on a project in the ServiceNow Service Portal where Google indexing of public pages and page load performance are critical factors. One of the challenges we have encountered is the lack of native support for Server-Side ...
How to create a future target state architecture for ServiceNow platform products.Today we are using different products and integrationsAsset Management, Data Foundations, Employee CenterGRC, Human Resources Service Delivery, IT Service ManagementIT ...
Is there a Data Model document for ATF like the one that was created for Test Managment 2.0?I want to know what all of the tables are that ATF uses and how they interconnect.I am trying to create reports for some of our ATF suites to show the trend o...
Hi All,Can anyone share SOMT product evolution with SOMT capabilities?Also please share any PPT to show SOMT overview latest till Yokohama
Hello Everyone, We are implementing a HRSD for a client. I know the first data we need to transition to ServiceNow is the foundation data like departments, positions, locations and others. I tried to dig in and looked at guided setup as well but stil...
How can CTA program help a person in 'REALITY'? Do they really gain 'ALL' the technical knowledge in depth? Will they be be able to help solve any technical challenges? I have been working with ServiceNow over last 8 years. In every project we come a...
HI everyoneWe are planning to build a B2B Healthcare POC in ServiceNow CSM to showcase its capabilities effectively. The goal is to create a realistic scenario that demonstrates key CSM functionalities such as case management, entitlements, contracts...
Hi I have a case in which I need to pull the children tables (referencing tables) of a given table using an API. ServiceNow has this mechanism in UI (screenshot attached), I need similar thing through APIs. Appreciate your help!! @Ankur Bawiskar
Hi Team, i am going to do ServiceNow service catalog integration for Sail Point IIQ,i already have service catalog and basic configuration of sail point connector but here i need to know how we do configuration with that particular catalog item and ...
Hi, We have a requirement in which user submits a request through record producer and it will go through multiple people reviews. Everytime user completes their review they need to fill-up few fields. Example, If agent completes review he should fill...
For our new customer, we have ITSM and HRSD in scope to implement. Is it better to use one single portal for both ITSM and HRSD or individual portals? What is the recommendation based on your experience? PS - Asking this as I am getting different opi...
Hi Community,What ways we can integrate ServiceNow with Ansible for automation.I know there is:1)Ansible Spoke (licensed)2)Red Hat ITSM plugin (this is free) Can the Integrating tool Azure Logic Apps (customer has this license)able to do the same job...
I'm experiencing an issue with the Service Dashboard where multiple false positives are being generated. Upon investigation, I noticed that the hashes of the following jobs are not synchronized:last_impact_batch_calc_job2last_impact_batch_calc_job1la...
Hi all,for a project under implementation, I find myself having to compare multiple assets and multiple data, belonging to crowdstrike and servicenow respectively, in order to create an automated process capable of providing information regarding cer...
Hello, I have an ETL application and already created entity mapping using IntegrationHub ETL (3.2) guided experience. But I want to customize the mapping, base on the user input(add new filed to entity and and map to target tables). this should be do...
