Resolved! update CI name in 62,000 records of CMDB
Hi , There is a requirement were we need to update the name of the CI for 62000 records and the name format is also different. Can some one help me on how to do that?
Forum Posts
Discovery of openshift cluster - Authentication issue using a containerized MID server
Hello, We are doing a POC to discover our openshift clusters deployed on Azure and AWS To do so, we decided to go with the approach to deploy a containerized MID server directly inside the clusterIn servicenow documentation, it's mentionning that the...
Issues with user name
Hi Architects,Need a small help. We have LDAP listener configuration with our instance. When importing users from active directory for some users it shows below special characters. We have checked in all other systems from where this data is flowing,...
Resolved! Can we replace docusign features in ServiceNow
Hello Experts, Is it possible to have digital signature functionality in ServiceNow to replace docusign ?I am not referring to integrate Docusign with ServiceNow....it is Complete replacement to save Docusign license cost.
How to ignore a row in ETL mapping based on a condition
Hi Team, We are working on GitHub integration and trying to pull Repos into 'A' table. This is done using Integration Hub ETL.The requirement is to load all the 'Code' type repos in 'A' table and 'document' type repos in 'B' table.From the payload I ...
ACL with no roles not working in Yokohama
Hi, I am upgrading my instances from Washington to Yokohama version , in Yokohama I find that ACL without any roles are not working. We have multiple ACL for end user which don't have any roles, as the end users in my instance don't have any roles, ...
Disabling GraphQL
Hi, Can anyone share the details regarding below queries on GraphQL:1. we are not using GraphQL for any customization. Still when I inspect on SOW and see in Network, I see graphql is getting loaded. how? 2. We have to disable graphql in our instan...
Windows credentials on our instance is erroring with Authentication failed.
Hello All,Looking for help with windows credential error and PowerShellWe installed ADv2Spoke parent = PowerShell.On testing, windows credential returns authentication failed on our instance. We have a flow action that is called from script include a...
Hello Team,I want to add "View Recent Incidents" in MIM Workbench Summary Tab.Is there any possibili
Hello Team,I want to add "View Recent Incidents" in MIM Workbench Summary Tab.Is there any possibility to achieve this?
Resolved! License usage - compliance report
Hi,Is there somewhere I can get a report or an overview of the current use of licenses in ServiceNow seen towards the licenses I have purchased?Not an 'sys_user_has_role' report but more like an compliance report on my ServiceNow licenses towards Ser...
How to create a ServiceNow architecture diagram for the instance I am supporting and working on.
I have been given a task to create a ServiceNow service architecture diagram for the instance , I am working and support it. Where do I start from ? any templates. Thank you. Regards
User have the "Knowledge" role Service Operation workspace List "Pencil icon" showing
Hi Everyone ,User not able see Version - XANADU - PATCH 7 User have the "Knowledge" role , When clicked then it will show below : If user logged via admin role It will show Icon with checkbox (customer needed in the same way) Below the details when ...
Email attachment duplicacy
we have created an app where we sent emails to one or more than individual. For example: When I am sending an email to X & Y with an attachment. so, after sending the mail a record has been created in our system regarding the mail and if I am sending...
Adding Hover Text on Catalog Variables
Hover over the variable to display some given text.If I use the tooltip field for hover text, it only accepts lengths of 40 by default. I want to add text with a length of around 200 without modifying the length size of the variables.
Email scripted rest api with a link
Hello Everyone, I'm wonder if is possible to include a link in an email so when the end user clicks on the link it trigger a scripted inbound rest api in ServiceNow and then this scripted rest api do some magic and it can redirect the user to a exten...
