Hi team, I'm trying to establish Continual Improvement Management module for my organization which has variety of products outside of ITSM portfolio. I'm trying to establish a standardized process to be utilized by all business divisions (ITSM and no...
Hi ServiceNow Experts! I have configured a playbook with stages and activities. When the trigger record is created, the playbook shows up on the workspace. But all the stages and activities in the playbook are 'locked' or 'waiting' - even the very ...
Hello ! We are doing a digital transition to ServiceNow from legacy tool.We have Disocvery,ITAM,ITSM setup for now.Application inventory is a need but we are not buying APM .What would the community suggest to tackle or building a MVP application inv...
Hello everyone,I need to check how Entra ID provisioning works with ServiceNow to ensure that provisioning works correctly when the corporate domain changes from exampleenergy.com to example.com. I don't know if there is an intermediate or import tab...
We want to pull entitlements from SAP ECC and S4HANA into ServiceNow SAM Pro. And we want to use free spokes. To establish integration between ServiceNow and SAP, is this the video I need to follow? What confuses me is that it means Source-to-Pay. I...
There is a web application which records the screen and creates a test case using its own chrome extension.Can we invoke chrome extension of that respective web application from ServiceNow and start screen recording?Please help
Hello,I'm playing around with IBM Cloud Pak for AIOps and wanted to test the Integration with ServiceNow to see what all is possible.Is there a way to install the "IBM Cloud Pak for AIOps App" in a ServiceNow - Developer Instance? Whoam could I ask?
Hi, I'm creating a email template, and in that I need one help in configuring the below mentioned one. I have to give a text like Please click here to view the record and after that I have to insert the URL of corresponding story record . How to do t...
As a servicenow partner how can we access the PlatCore LMS (Learning Management System) for a trial. im trying to login but facing issue as cant login to this page.
Hello Experts! (@Maik Skoddow @sergiu_panaite @Allen Andreas @Chuck Tomasi @DrewW) I have a use-case and I might be totally overcomplicating it, so I'm willingly putting myself out there and giving the possibility to look foolish. The use-case is as ...
Greetings.Scanning a system (with ServiceNow Discovery, MECM, Tanium, Nessus ...) provides current state data (OS, installed software).We need to define/specify what the state should be for a given CI asset class (e.g. - installed software for a spec...
Has anyone ever used Latitude and Longitude?If yes, for what reason?If no one uses it, why did ServiceNow even think of having this field?Is there any data validation on this field as they are expressed in terms of degrees (°), minutes ('), and secon...
Hi, I am currently exploring CSDM capabilities and how it would fit into our current enterprise architecture. I am having problems mapping application services as we have services dynamically populated by the Dynatrace Service Graph connector. What I...
We are trying to standup PA for HRSD. and we would like to meet with other customers who have done something with Performance analytics. Anyone willing to meet with my team to discuss?
Hi, I need to investigate what's the best option to help users categorize properly newly created record. Use case which I need to automate using AI solutions in Servicenow:- On record creation (let's say Incident) based on the provided Short Descript...
