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Resolved! Killing user session

I want to kill user session which are active since last 60 minutes. Referring to below code snippet from various post and ServiceNow also sent this to me:  var exclusionList=['integration_user','svc_account'];var gr=new GlideRecord('sys_user_session'...

Resolved! update CI name in 62,000 records of CMDB

Hi , There is a requirement were we need to update the name of the CI for 62000 records and the name format is also different. Can some one help me on how to do that? 

Arun Priya by • Tera Contributor
  • 1929 Views
  • 5 replies
  • 3 helpfuls

Issues with user name

Hi Architects,Need a small help. We have LDAP listener configuration with our instance. When importing users from active directory for some users it shows below special characters. We have checked in all other systems from where this data is flowing,...

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Resolved! Can we replace docusign features in ServiceNow

Hello Experts, Is it possible to have digital signature functionality in ServiceNow to replace docusign ?I am not referring to integrate Docusign with ServiceNow....it is Complete replacement to save Docusign license cost.  

now-world by • Tera Contributor
  • 1785 Views
  • 3 replies
  • 2 helpfuls

How to ignore a row in ETL mapping based on a condition

Hi Team, We are working on GitHub integration and trying to pull Repos into 'A' table. This is done using Integration Hub ETL.The requirement is to load all the 'Code' type repos in 'A' table and 'document' type repos in 'B' table.From the payload I ...

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Blessy2 by • Tera Contributor
  • 1106 Views
  • 1 replies
  • 2 helpfuls

ACL with no roles not working in Yokohama

Hi,  I am upgrading my instances from Washington to Yokohama version , in Yokohama I find that ACL without any roles are not working. We have multiple ACL for end user which don't have any roles, as the end users in my instance don't have any roles, ...

priyeshm by • Tera Contributor
  • 2782 Views
  • 8 replies
  • 0 helpfuls

Disabling GraphQL

Hi, Can anyone share the details regarding below queries on GraphQL:1. we are not using GraphQL for any customization. Still when I inspect on SOW and see in Network, I see graphql is getting loaded. how?   2. We have to disable graphql in our instan...

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Resolved! License usage - compliance report

Hi,Is there somewhere I can get a report or an overview of the current use of licenses in ServiceNow seen towards the licenses I have purchased?Not an 'sys_user_has_role' report but more like an compliance report on my ServiceNow licenses towards Ser...

soren_bogvad by • Tera Contributor
  • 13752 Views
  • 7 replies
  • 3 helpfuls