Ristrict Change Task Creation When Change Request State is Not 'New', Except for Change Enablement
Restrict Change Task Creation When Change Request State is Not 'New', Except for Change Enablement Group in ServiceNow
Forum Posts
Dynatrace is not sending events automatically
Hello Everyone,We have followed all required steps to configure SGO-Dynatrace guide set up to finish the required configurations.We were able to create problem notification set up successfully from ServiceNow to Dynatrace. Test everts are getting ins...
In ServiceNow operation workspace, Knowledge have the "New" button in workspace not perform action
In the service operation workspace (SOW), we do have knowledge and a knowledge list format in the service operation workspace (SOW) that has the "New" button, but if the user has "knowledge" role, they are able to create the article, and in SOW it's ...
In the Multi Row Question Answer, you cannot set the value for the Date/Time and Date type Question
It is used by record producers.Attach a screenshot of your browser console.In the Multi Row Question Answer, you cannot set the value for the Date/Time and Date type Questions.The values can be set correctly for other types of Questions. The foll...
Configuring ITSM Reporting Integration with Power BI or Dynamics 365
Hi, What are the options for configuring ITSM reporting integration with Power BI or Dynamics 365? Additionally, what is the architecture of ServiceNow for ITSM reporting, what security measures are recommended, where is the data stored, and how can ...
Servicenow ingest data to our data lake
Hello, We want to ingest servicenow data to our data lake to do further analytics and advanced dashboardsWhat's the best way to do this integration ? How can I have access and visualize Servicenow data model ? Thanks
Guidance on Transitioning Customized Risk Management Module to Out-of-the-Box
Dear Team,As the Product Owner for our Risk Management module, we are planning to transition from our current highly customized implementation back to the out-of-the-box ServiceNow configuration.We are seeking expert advice on the best approach to ac...
Azure devops pipeline spoke - Oauth instead of PAT
Hello, I'm using the Azure devops pipeline spoke to do some automation stuff, I'm wondring why this spoke support only PAT and not oauth 2.0 ? https://www.servicenow.com/docs/bundle/yokohama-integrate-applications/page/administer/integrationhub-store...
Best way to cleanup sys_audit
I wanted to know if there is any way to cleanup safely sys_audit data from the multiple shards
Resolved! Process REST Payload and Pagination
Hello Everyone, I am working on integration where ServiceNow makes call to 3rd party tool using REST Message and we have a GET method defined bring incident data in ServiceNow. We have established a connection and we are getting the data in below for...
Integration with SAP for User Maintenance
Hello, We are exploring the possibility of automating role assignment on SAP from ServiceNow. I have checked for a while but could not find any spoke or API to accomplish this task. Has anyone tried this? Thank you. Best,Firat
Resolved! Proactive Code Check
Hi there, my customer is asking about the new Proactive Code Check feature. See attached image. Where can we get more info on this? Does it use AI? thank you!A.
Resolved! Do we have to maintain relationship for retired Business Application and Application Services?
Do we have to maintain relationship for retired Business Application and Application Services?
Service mapping for load balancer
How can be service mapping done for Load balancer , can any one help on that, the load balancer are discovered from AWS
SuccessFactors Spoke
Hi all, has anyone successfully configured the SuccessFactors Spoke using the new method? It is rather complicated on how this is now done. The documentation talks about JKS files and SAP BTP, but we have an Onprem SAP and we are not sure if this wo...