Hi, I need to investigate what's the best option to help users categorize properly newly created record. Use case which I need to automate using AI solutions in Servicenow:- On record creation (let's say Incident) based on the provided Short Descript...
My team received a request to configure permissions for Knowledge at the category level, as opposed to at the article level or at the knowledge base level. Everything I've looked at so far says that this is not current functionality that exists in Se...
Hi Team,Good Day. Hope you are doing great!. We have upgrade our instance from Vancouver to Xanadu, After upgrade onwards CI Group approval history details are getting updated twice on respective change request. Any kind of help is really appreciate...
Is anyone using the Store app "Bravium best practice engine"?If so, what is your experience with it?
How to validate fields available under "Change Request Values" in the form via ATF? The "Change Request Values" is a field but other field visible are not fields. How can we validate them?Attaching form design for reference:
All, I just wanted to put is simple, how can a non-technical person start to prep for Certified Technical Architect program. What/Where and How do you suggest to start for one who is really wanted to achieve the milestone such like CTA. Any suggestio...
Hello Community,I'm looking to integrate our cloud-based ServiceNow instance with our on-prem Jira instance. What are the recommended approaches and best practices for achieving this integration? Thank you in advance for your insights and expertise!B...
Need help with testing after business rule
This is to confirm the contents of "Communication Record Commented" COMM1643484.I am using version "Washington DC" and have not yet used multi-factor authentication notifications.Even after "Yokohama" is released in March, will I need to change the s...
How Vulnerability Assessment and Penetration Testing (VAPT) is Done in ServiceNow There has been a lot of questions being raised on how VAPT is done in ServiceNow. What I will be sharing involves the procedures, responsibilities of both the custo...
I am working on Fresh Implementation and will be serve as Solution Architect.My Key Role would to design the Solution and Implement the same.to Proceed with further i would need the basic key concepts to keep in mindalso an Sample Solution Design doc...
Hi,Please let me know the correction in the below script? this script works only if I deactivate the user one by one. But this script didn't work, if I deactivate multiple users at a time into list view(by dragging many user list - then set active is...
Hi Experts, I have requirement to pass current logged in user Id and name values to HTML script tag. Please find the below code snippet for you reference HTML Script:<!DOCTYPE html><html lang="en"><head><meta charset="UTF-8"><meta name="viewport" con...
Hi Expert ,As per standard documents from serviceNow can see location as below Where are the data centers located?ServiceNow operates data centers in North America (Canada is the default location, with additional centers in the United States), South ...
Hello,are TMF697 WorkOrder Management & TMF713 Work Management available in ServiceNow REST API explorer? Thank you
