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Resolved! Is it possible excluding specific user like admin from SSO

Hello, expert. Now I'm trying dev instance SSO with Azure AD for test. It's OK. I think some users like admin should not use SSO. Is it possible? Now, I access to dev instance, always MS login displayed, if I don't login MS. (If I've already login MS...

takanori1 by Giga Contributor
  • 1088 Views
  • 2 replies
  • 1 helpfuls

Resolved! Which Architecture Framework(s) does Service Now align with?

An interesting question was raised the other day, which Architecture frameworks does Service Now reference when designing new (or updating existing) capabilities, functionalities, and methodologies for ITOM and ITBM? TOGAF, COBIT, IT4IT, ITIL,..... a...

PBellaire by Giga Contributor
  • 2222 Views
  • 2 replies
  • 2 helpfuls

Jira integration architecture

Hello experts,Actually I'm working on The integration of Jira with servicenow; the need for now is to create projects in jira directly from serviceNow instance.I have tow solutions to do: provide a service catalog from which the user can request a pr...

layla by Giga Expert
  • 1517 Views
  • 7 replies
  • 1 helpfuls

Resolved! ServiceNow Firewall network architecture

Hello,Can someone elaborate on the following network diagram below that seems to be the standard for SNOW customers, in particular the pair of firewalls on the left-hand side (ServiceNow datacenter).Are those firewalls owned and managed by ServiceNow...

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On-Premise Install of Jakarta into a Docker Container

I have a client who is looking to implement a self hosted installation of ServiceNow Jakarta in a Docker container. Is there any information available about how this can be achieved, whether it is possible, and if there are any issues with the config...

Community Alums by Community Alums  
  • 1819 Views
  • 2 replies
  • 0 helpfuls