Hello, Does someone know if there is a ressource or a tool for tables model of servicenow other than business or cmdb data structure ? I'm looking for something more readable than the schema map (i may not use it to its potential, i'm no expert. I'v...
Hi Community, we as a customer receive requests to allow integration / communication between our ServiceNow Instance and the ones of our Suppliers. One of them also uses JIRA ITSM. All of the Suppliers want to work off Incident Tasks, Service Catalog...
Hello, We need to monitor the connections of service accounts that use APIs to connect to the Servicenow instances as we monitor logins of users into the instance. For the users, we use the "login" event in sysevent table, where we can see the user a...
Long time lurker, first time poster here. So the situation is this. We have a high demand to create catalog items in our service catalog. Our target audience is primarily technology - so many of them kick off complex integrations with AD/infrastructu...
What are the essential skills required for architects today? Best Sublimation Printer under 1500$
Hello, I have been tasked to define criteria for what constitutes a satisfactory technical service description for the catalog Items we have in the catalog, I suggested Service Definition, Base Level Services, Services not included, Service Availabil...
In my Orlando instance, I am unable to extend the sys_user table. When I check the sys_user table, the extensible checkbox is false... Is this default feature in Orlando or issue in my instance?
Hello all, We have an existing repair process in our organization and there is an idea to replace this existing process with Servicenow. I wanted to check if there is any module/application which manages this repair process in Servicenow? If Yes, ple...
Hi, I would like to know whether a domain separated instance can contain multiple application scopes with the below criteria: Here is a scenario : I want to create domains like Domain A and Domain B. Can company B can have multiple applications with...
For ServiceNow 'Old Timers'... I would like to revisit the tribal knowledge tradition where we extend the task table for custom scoped application request/case management forms. I wonder if there is no longer a benefit to this, given ServiceNow's exp...
Hi All, Need your expertise inputs on the below: we have Cloud based application which needs to be integrated with servicenow (to make REST calls for creating incidents) and cloud app IP dynamically changes. we have IP restrictions on our instance, n...
Hi! I read in the documentation on these two topics, but I couldn't identify the main differences between them. Could you please exemplify me? When should I use one or the other? Thanks!
Anyone have recommendations on how to prevent duplicate Company records (vendors, manufacturers, customer etc.) in Servicenow. We want all the different processes that should be using the same record How to normalize the data etc. Thanks Eric
I am trying to understand if ServiceNow uses is compatible with BPMN2?
Hi Support, We have MSP setup with service now URL- msp.service-now.comWe are implementing a customers' ITSM in same instance as separatedomain with customized Forms for IM , PM and CM. We will also useMulti SSO plugin for integration with IDP's whic...
