Benefits of CMDB for ITSM?
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11-09-2022 07:43 AM
Hi,
We have a small customer who is using ITSM (INC, PRB, CHG, SR and KM). But they are not using CMDB.
I am looking for a list of ALL benefits of how CMDB will help for ITSM for above modules?
Note - They dont want to invest in any autoamtion/Discovery tools.
Thanks in advance!
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11-09-2022 07:49 AM