Can we check if request source is Service Portal in Business Rule
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07-24-2023 11:32 AM
Hi All,
I have one BR which get triggers on insert and update of service request, and I update service request status from UI using widget. I want to add condition to check if request comes from service portal then do some more action in script. Can we identify the request source in business rule?
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07-24-2023 10:24 PM
in the BR you can check the url but I doubt if it works
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader