Can we check if request source is Service Portal in Business Rule

SNOW Dev4
Tera Contributor

Hi All,

 

I have one BR which get triggers on insert and update of service request, and I update service request status from UI using widget. I want to add condition to check if request comes from service portal then do some more action in script. Can we identify the request source in business rule?

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@SNOW Dev4 

in the BR you can check the url but I doubt if it works

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader