Domain Separation issues

denisegarcia
ServiceNow Employee

We are not able to get our Story Creator, or Sprint planner AI Agents to work Anyone able to provide help for a domain separation issue?

 

Acceptance criteria

1. ACL Visibility Resolved for Domain Separated Environment

  • Given the nowengage instance uses domain separation, when the story builder UI action runs, then it can correctly resolve and evaluate the user's ACL regardless of domain separation configuration
  • Given the ACL is resolved correctly, then the agent proceeds as expected for all valid project users

2. Role Visibility Adjusted for Regular Project Users

  • Given a regular nowengage project user is assigned a role, when they access their profile or relevant records, then their role assignments are visible to the system so that ACL checks pass correctly
  • Given role visibility is adjusted, then regular project users do not need to be placed in the admin group to successfully run the story builder UI action

1 REPLY 1

denisegarcia
ServiceNow Employee

We also have a product case opened CS9085687