Hi , How we can hide Form context menu (hamburger icon) for end users in incident form ?

[kurella swamy]

Hi , How we can hide Form context menu (hamburger icon ie located at beside of incident number) for end users in incident form ?

Thanks in advance

[Dr Atul G- LNG]

That is additional actions, as per my knowledge we cant hide it.

[kurella swamy]

Hi @Dr Atul G- LNG 

Thanks for prompt response
What about more options(three dots) in incident form, can we hide it for end users?

[Dr Atul G- LNG]

Hi @kurella swamy 

https://www.servicenow.com/community/itsm-articles/hide-the-more-options-icon-on-form/ta-p/2300246

https://www.servicenow.com/community/developer-forum/how-to-hide-more-options-and-additional-actions...

[Robbie · Accepted solution]

Hi @kurella swamy,

This can be achieved with 2 steps as outlined below, however, I would like to ask what you're trying to achieve by removing this? Is this for all users or specific users? Is this a specific business requirement as it is a little unusual to hide this.

I would consider only hiding this in certain circumstances and try to limit this if possible.

However, to answer your question directly:

- Create below onLoad client script

- Make sure the 'isolate script' checkbox and column for this script is set to false (Default is set to true to prevent DOM manipulation)

function onLoad() {
    // This hides the menu hamburger button
	document.getElementsByClassName("btn btn-icon icon-menu navbar-btn additional-actions-context-menu-button")[0].style.display="none"; 

}

To help others (or for me to help you more directly), please mark this response correct by clicking on Accept as Solution and/or Helpful.

Thanks, Robbie