How to configure e-signature for non-HR documents

[Malaya Maithani]

Hello

I have a audit requirement where we need to capture digital signature on the doc that is sent for approval (internal).

Using flow designer, I have configured "Ask for Approval" action, where it captures approval on the record (Standard practice). Adobe and docusign are licensed product integration, which I understand but trying to figure out ServiceNow OOB functionality that could do the same action.

Any guidance ?

Thanks,

Malaya

[Mongkoll]

You can use UI Actions with a script to capture the thanksroger e-signature and store it in a custom table or field. Another option is leveraging the Document Management plugin to add approvals with signatures. If your instance has Docusign or a similar integration, that could also work. I once handled this by creating a Simple Record Producer that triggered a Flow to capture and verify the signature.