Architect
A dedicated space for enterprise architects to discuss platform topics and the latest advancements on the ServiceNow AI Platform.​
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Alternative ways to get to app updates.

Hello All,I am looking for alternative ways to get to app upgrades after instance upgrade.Usually ,  I navigate to plugins > switch to classic manager view > show notification > App upgrades.Attaching screen shotTIA 

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  • Architect

CTA Series The Journey from Code to Strategy - Part 1

The Structure of the Program: The program spanned 12 weeks, with weekly live sessions every Friday for two hours. Depending on the number of groups in the cohort, the chance to present in a live session varied. Within the larger cohort, we were divid...

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  • Architect

My Certified Technical Architect Series - Week 2

Welcome to the week 2! Let's get started:   Within the program, there are two recognitions named "Star of the Week" and "Super Contributor". The first one was awarded to Yiqi Lin for her outstanding presentation, which went far beyond expectations, s...

  • Article
  • Configuration Management Database (CMDB)

Tired of Manual Diagrams? How to use AI to speed-up diagramming

Hi Reader, Fellow ServiceNow Enthusiast! I was advised to share my article in the community as well, so it's easier to find later and can reach more like-minded professionals. Here's the link to the original article.I'm a ServiceNow Architect. That m...

  • Article
  • Architect

My Certified Technical Architect Series - Week 6

There are various security standards from different countries like GDPR, FISMA, PDPA, and Privacy Act - and they do require that sensitive data should be protected.   Are your HR processes built under ITSM, HRSD, or Scoped App? Are you sure that the ...

  • Article
  • Architect

Multi-instance architecture: Yes?!? No?!? When?

Many customers already have more than one production ServiceNow instance, and even more customers are asking themelves the same question: Should we have everything inside a single ServiceNow instance or rather have multiple production instances? Base...

  • Article
  • Best Practices

ServiceNow Visio Stencils

Hi, I have seen several posts about the need for ServiceNow stencils for Visio. In non of the posts were any valuable information given to find .vss or .vssx files. Can someone please pinpoint me to usable files? Thanks

  • Question
  • Architect

Best way to clean up ServiceNow Data

Hello everyone,We are in the process of cleaning up data from multiple tables in our ServiceNow instance, which has been in use for over a decade and supports a wide variety of activities.As part of this effort, we’re working to identify the data set...

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  • Architect

Latest Visio Stencils for ServiceNow?

Where are the latest Visio stencils for ServiceNow?  And how to I obtain them please?Thanks in advance.

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  • Architect

How I Passed the ServiceNow CTA (Certified Technical Architect) Exams

The ServiceNow CTA program was a three-month journey and from the start I kept one objective in focus: passing the exam by developing a repeatable architectural mindset that works in real enterprise environments. Each week, I read through the materia...

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  • Architect
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