The content you are looking for has been archived. View related content below.
Every ServiceNow implementation eventually faces a critical integration design decision: which pattern to use when connecting the platform to external systems. ServiceNow offers dozens of integration patterns, from Integration Hub Spokes to Zero Copy...
The Structure of the Program: The program spanned 12 weeks, with weekly live sessions every Friday for two hours. Depending on the number of groups in the cohort, the chance to present in a live session varied. Within the larger cohort, we were divid...
Hi ServiceNow Enthusiasts, Is it feasible to configure and display 2 different process flows on the same form on a table? If yes, how? Else if any possible workarounds? Use Case - We need to have 2 different Process Flows on Risk Response table based...
In this post we will be discussing how performance testing is done in ServiceNow. There are quite a few tools in the market that is capable of doing a performance test. One of them is Load Runner. LoadRunner provides different load testing techniques...
Whenever the Flow Designer role is assigned to a user, a notification should be sent.To achieve this, I created:An event on the sys_user_has_role tableAn after Business Rule on the sys_user_has_role table to queue the eventA notification configured o...
Hi Everyone,I need the complete guidance on performance testing on ServiceNow Platform.Can someone guide me on this how to do performance testing on the platform and what are the prerequisites needed for this to perform. Kindly share the inform. I ap...
In OOB AWA cases are routed to agents based on created time.If we create a reference field on task_sla table for Case and then use the dot walked field on breach time in AWA, will it cause any performance issue.Our aim is to assign the cases which...
Hello Architects,I had done BCA in 2024, and MCA in AI/ML & Data Science in 2026. Also, done a java full stack certification from a certified IT training school and also have deep understanding till Agentic AI. I already know ITSM properly, but don't...
Hi all,I'm trying to find out if its possible to store data on prem and tap on the servicenow module in cloud without having 2 separate instances? Rationale for this is that data is confidential hence I need it to be stored on prem, but want to reap ...
Hi everyone,Following my earlier investigation into ServiceNow to AWS Lambda integrations, we've confirmed that the AWS Lambda Spoke appears to rely on AWS IAM-based credentials and does not natively support OIDC-based outbound authentication.Due to ...
Hi everyone, I'm currently investigating an integration pattern between ServiceNow and AWS Lambda as part of an account deletion automation initiative.The current architectural preference is to avoid long-lived AWS IAM user credentials and instead us...
ServiceNow is proving Backup of their instance in MySql Dumb format but i can only import it in AWS RDS as that the only tool available with me or i can import it in Microsoft SQL. But since ServiceNow provide Data Dumb in Mysql format i am not able ...
Having the correct AI ConversationsAs we move through 2026, the global momentum behind Generative AI (GenAI) and the use of Large Language Models (LLMs) is moving fast. However, within the Australian Federal Government, the reception of Now Assist an...
is it best practice to send worknotes data in an outbound api call for every worknotes update?Is it good to get the journel information from Journal table or Case [ in our scenario] table
At Knowledge 2026, ServiceNow positioned its platform as the AI Control Tower for agentic enterprise action. The architecture they described draws from the CMDB as one of its core data layers: Action Fabric for execution, Context Engine for situation...
I'm looking for documentation from ServiceNow that outlines best practices for deciding whether deliverables should be developed as scoped apps or update sets. Anyone know of such an animal? Just want to add some clarification of what I'm looking for...
Hi Team, There is a requirement to update an extensibleAttribute from the ServiceNow. I have checked the out of box update user action of MS AD v2 to do this but failed. What steps we need to follow if we want to update the extensibleAttribute of AD...
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.
| Subject | Author | Posted |
|---|---|---|
| Wednesday | ||
| 2 weeks ago | ||
| 3 weeks ago | ||
| a month ago | ||
| â04-26-2026 07:11 PM |