The Structure of the Program: The program spanned 12 weeks, with weekly live sessions every Friday for two hours. Depending on the number of groups in the cohort, the chance to present in a live session varied. Within the larger cohort, we were divid...
In the world of ServiceNow, seamless integration is key to achieving operational efficiency and driving digital transformation. However, as ServiceNow offers many integration possibilities with third-party systems, this article aims to guide you thro...
Hello All, UseCase1>I would like to understand if we can use cloud database solutions as persistence layer for out of the box serviceNow objects/modules for e.g. { Case [sn_customerservice_case] of CSM module or any other OOB module of serviceNow } i...
Data is the Master – Govern It or It Governs YouThis week’s learning journey really drove home a powerful truth: data is the lifeline of ServiceNow, but without governance, it can easily become your greatest challenge. We often hear “data is king,” b...
Hi, I am working on managing our DB footprint. While we are aware of the Database management policies (Archival/table rotation/deletion rules) and are in the middle of implementing them. We are also exploring how to store the ever growing data outsid...
Hello Experts,Can anyone put some thoughts please on this. If Cloud Accelerate resolves the issue or any other option (as much to avoid custom solution if not at all possible) We need to auto provision via DevOps CI/CD Pipeline , is there a way to ha...
The Structure of the Program: The program spanned 12 weeks, with weekly live sessions every Friday for two hours. Depending on the number of groups in the cohort, the chance to present in a live session varied. Within the larger cohort, we were divid...
We have configured ServiceNow mobile app and installing it through the Company Portal App. Its not redirecting for SSO page as the Web Browser. It works perfectly in Mobile Browser.Kindly let me know if the ServiceNow mobile app supports SSO?
Hopefully I am posting this in a good spot. Within our hospital/medical center system, the Office of Emergency Management is looking for a solution to help with planning and responding to mass casualty/surge events at our facilities. I am digging, bu...
Hi guys, I am wondering what is your experience building a good ACL and groups architecture in a ServiceNow instance.I have seen a few but they always comes with some comproimses. I am checking if anyone found an ideal solution. What I have seen so f...
Hi All,Hope you are doing well. I am working on inbound integration and while creating a Application Registry of 'Create an OAuth API endpoint for external clients', observed that we have a field called 'Client Type' with options below1. Iframe embed...
Post Content:As ServiceNow architects and developers, we often rush to deliver features before stepping back to assess long-term impact. After years of building and supporting enterprise-grade implementations, I saw the need for a design-driven, modu...
Many customers already have more than one production ServiceNow instance, and even more customers are asking themelves the same question: Should we have everything inside a single ServiceNow instance or rather have multiple production instances? Base...
I have 2 business rule one is on Before update and another is on After insert and update. 1. Before Update BR: - Condition : State = On Hold && Sub state = Customer && Additional Comment CHANGES- if (current.requested_for == gs.getUserID()) //if com...
