In the world of ServiceNow, seamless integration is key to achieving operational efficiency and driving digital transformation. However, as ServiceNow offers many integration possibilities with third-party systems, this article aims to guide you thro...
The Structure of the Program: The program spanned 12 weeks, with weekly live sessions every Friday for two hours. Depending on the number of groups in the cohort, the chance to present in a live session varied. Within the larger cohort, we were divid...
Hi All,Good Day. We have the functionality we need to show the time zone details of the current logged user next to the date & time fields, to achieve this we have implemented one UI Macro as suggested by SNOW HI Team and this macro were added to the...
After having conversations with other customers at Knowledge Conference 2025, we have heard the UI16 view will most likely be deprecated and the Service Operations Workspace would be the new up and coming tool for ITSM. Has anyone else heard this to...
Hello Community, I am exploring various ways to make money online in 2025, and I am curious about how automation and workflow platforms, such as ServiceNow, can support this endeavor.Can workflows be used to streamline freelance or digital services? ...
"Does anyone have a sample PowerPoint deck that introduces ServiceNow to a client? I checked Now Create but couldn’t find anything suitable. Looking for something that covers the basics and helps explain the value proposition to a new customer."
Hi Community Members, Kindly, help me solve below scenario: Scenario: We have an RITM/ Change where approvals have already been triggered for certain people. Now, we want to add additional approvers or update existing approvers. Solution: 1. I tr...
Hi , Short description : Errors are displayed when users attempt to access 'My Tickets', impacting their ability to track and manage requests efficiently.Acceptance Criteria : Investigate root cause, fix access/configuration issues and validate func...
Hi guys, I am wondering what is your experience building a good ACL and groups architecture in a ServiceNow instance.I have seen a few but they always comes with some comproimses. I am checking if anyone found an ideal solution. What I have seen so f...
Hello All,We are planning to upgrade our instances (Dev, UAT, and Prod) from Xanadu Patch 9b to Zurich Patch 1.As part of the upgrade preparation, we are reviewing the currently installed plugins and applications. According to the Zurich release note...
Hi Experts, # smart assessmentsI am trying to increase the character limit to 2500 inside smart assessment.I want my Justification field should supports up to 2,500 characters as of now i see there is fixed limit between 10-1000. Given the user is co...
Download Link: Version 3: Digital Product Value Stream Management Architecture Blueprint Significant changes have taken place in just a year since the last VSM blueprint update. The evolution from predictive AI to generative AI, and now to agen...
Hello all!I would like to have your opinion in a topic related with restricting/securing access to the HR Cases.At the moment we manage the case visibility at agent level based on a Before Query Business Rule: the BR adds to the encoded query a dynam...
Hi, I have seen several posts about the need for ServiceNow stencils for Visio. In non of the posts were any valuable information given to find .vss or .vssx files. Can someone please pinpoint me to usable files? Thanks
