Integration with SQL for incident creation
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01-02-2020 07:51 AM
Hello All,
What would be the best approach for creating incidents based on the content of a table on an on-premise SQL server used for logging errors?
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01-02-2020 11:36 AM
Embrace the MID server :). A small agent running inside your network allows ServiceNow to access internal resources without having to create additional overhead outside of the SN platform.
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01-02-2020 05:59 PM
Yes I will be using the field with the user name and and error description to create the incidents. The logs are from Office 365 group base licensing, date stamp, username, error description, are the fields that I intent to use.