Integration with SQL for incident creation

rai5
Mega Guru

Hello All, 

 What would be the best approach for creating incidents based on the content of a table on an on-premise SQL server used for logging errors?

6 REPLIES 6

Embrace the MID server :).  A small agent running inside your network allows ServiceNow to access internal resources without having to create additional overhead outside of the SN platform.

rai5
Mega Guru

Yes I will be using the field with the user name and and error description to create the incidents. The logs are from Office 365 group base licensing, date stamp, username, error description, are the fields that I intent to use.