Job that generates product models for logical CIs - DPR

[Kevin Tran]

I have a customer that is implementing Digital Product Release Management. They currently manage their business services and application services in their respective tables. With the DPR data model, it requires those CI class' to be digital products. I found this job reading through the docs that might have what I'm looking for. Is my assumption correct? Anyone that has implemented DPR before how did you leverage the product-level capabilities with business/app services?

https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/product/csdm-implementation/t...

[Dr Atul G- LNG]

Hi @Kevin Tran 

Sorry, not very sure.

@Colin OBrien  @Balaji39  need inputs

[Balaji39 · Accepted solution]

Hi Kevin, You're right. If the customer is already using Business Application or Business Service tables, we recommend running the schedule job specified in the doc if you want a quick way to do it. As the document points out, the schedule job does not do a great job of mapping the right model id if you have duplicate names.

You'll be able to do this manually within DPR in our upcoming update (safe harbor applies)

Thanks,

Balaji