Problem Management Best Practice - Madrid - Knowledge Integration is free or paid?

[Mario Sanz]

Hello everyone.

I need to know if the plugin "Problem Management Best Practice - Madrid - Knowledge Integration" is paid if the customer has ITSM licenses.

Thanks.

[AndersBGS · Accepted solution]

Hi @Mario Sanz ,

Please reach out to you ServiceNow account representative, as this is very much based on your company agreement with ServiceNow. This is the person that can answer you correctly.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders