10-10-2022 08:37 AM
1-Do we have Service level exception module available OOB.
2- How do we configure Exception form.
3- Do we need to have to enable any plugin to enable SLM Exception?
10-10-2022 11:12 PM
You may find all the needed information from:
https://docs.servicenow.com/bundle/tokyo-it-service-management/page/product/service-level-management...
But i have to say already that don't hope for lot of exceptions there.
