SSO not working for Now Mobile App

MohmmadAbuYou
Kilo Contributor

Tuesday

We have configured ServiceNow mobile app and installing it through the Company Portal App. Its not redirecting for SSO page as the Web Browser. It works perfectly in Mobile Browser.

Kindly let me know if the ServiceNow mobile app supports SSO? 

Labels:
Preview file
23 KB
0 Helpfuls
  • 139 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Wednesday

Hi @MohmmadAbuYou 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0621608

 

https://www.servicenow.com/community/itsm-articles/mobile-app-does-not-authenticate-through-sso-anym...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

RaghavSh
Kilo Patron

Wednesday

The screenshot you shared is the 1st step.

After you add your SN instance URL here and do login, you will be redirected to SSO , here you will have to add the instance URL and nickname.


Raghav
MVP 2023
0 Helpfuls