Instances are back online or hibernating!

[Kamini Kansal]

Hello Everyone,

Most of the instances are online or hibernating now. Please let us know if you are still facing issues with your PDI.

We really appreciate your patience on this. 

We apologize for any inconvenience caused.

Regards,

Kamini Kansal

[palanikumar]

Hi,

My instance is still offline

https://dev76059.service-now.com/

Thank you,

Palani

[Vinay70]

https://dev66452.service-now.com/ is still offline

[Uyi]

https://dev78655.service-now.com/

Still offline

[svr]

My Instance is also offline - dev90947

Could you please help?

[Jason Burns1]

My instance has been down for about a week now.  Dev91411

Please assist.  Thanks

[Bryan Crowder]

My Instance has been down for a while now: dev78323

Please help, thank you!

[Sunny45]

Hello Kamini

My PD is still hibernating dev76319. Please help me out.

Thanks.

[Sai Shravan]

Hi Team, 

@Kamini Kansal @Lucion

My Instance(dev126440) is hibernating for a long time can you please look into this and help me to get the instance back. I have logged a day ago but I am not able to login now

Thanks in advance

[zaidza]

My last instance was offline and never came back online. I've released and requested for a new instance. It got approved but it is constantly in refreshing state.  dev65484

[TanmayBha]

Hi Kamini,

My PDI (https://dev131750.service-now.com/) is still offline. I want this PDI Urgently I didn't taken update set of my app

Please help me.

[KP27]

My developer instance dev37548 is not coming out of hibernation. Could you please help me @Kamini Kansal 

[Varsha25]

My PDI is not waking up since one week and now I got mail that instance will be claimed back up into the pool due to inactivity. Instance is showing "Waking up instance" status only even after several tries. 

[Community Alums]

My instance is offline after trying for a week to get it back. Please help.

https://dev114622.service-now.com/

Kind Regards

Quan Tran

[miket-wales]

https://dev60748.service-now.com/ is still showing as "In Maintenance" and has been for a long time.

Any help greatly appreciated

[Anderson Vale4]

My IDP has been showing the message as "Offline/Maintenance" for a few weeks now. What is going on?

https://dev83490.service-now.com/

Please help, thank you!

[Anderson Vale4]

My PDI has been showing the message as "Offline/Maintenance" for a few weeks now.

https://dev83490.service-now.com/

Could you please help?

[SHUBHALAXMI CH1]

Hello,

I have applied 3days before for a new instance, how long will it take to end the waitlist? Is there any other source to open it? please help me out as I am a learner.

[pszalai]

Is there any problem with the PDIs? My one could not wake up in the last three days.

dev121698

Could you please help? 

[oskaralbiniak]

Hello, I also have a problem with my instance: dev122901

It's been hibernating for at least 2 days now, and wont wake up.

I would be grateful for any help

[janardhan Reddy]

Hi, please help me restore my instance https://dev102754.service-now.com/navpage.do

[shi wei1]

I wish I could restore instances
https://dev61427.service-now.com/

[adam68]

Hi Kamini,
I chose to have my instance (dev122099) upgraded on Monday May 1, 2023. It is now Friday May 5, 2023 and it still says my instance is upgrading. I don't want to release my instance because I forgot to back-up my applications before selecting to upgrade my instance.

[Nasir Hussain]

Can you please help restore my PDI instance? 

https://dev129731.service-now.com/

[Rbarn1]

Good morning my PDI is locked to "App Engine Studio" I am not able to work in "Admin Role" after changing to admin and the system verifys the change. The "Admin" profile does not update and I am still Locked to the App Studio Plugin"  https://dev91014.service-now.com/now/appenginestudio/home

Thanks

Rod

[DK3]

Hi @Kamini Kansal 

Can you please restore my instance...I logged in 3 days ago..

https://dev75684.service-now.com/

[saipavan14317]

Hi My PDI is offline.when I am trying to use my PDI.it was showing still in hibernate state.Please resolve it

dev70663.service-now.com

[saipavan14317]

dev70663.service-now.com please help me out

[PFE 2022]

Hello, my instance : dev78234.service-now.com, has been hibernating for more than 10 days and won't wake up, unfortunately i tried to release it in order to try to restore it but it said restoring isn't available at the moment, is there any way i can get it back ?

[Arnaud Lagache]

Hello, my instance dev94276.service-now.com does not want to wake up, although I logged in every days over the past 10 days. Can you please bring it back online? I don't want to lose it.

 Thanks

[Eero Silfver]

I am unable to wake up my instance dev144682 despite trying every day for the past week. I would appreciate your support here.

[sudha1]

Hi there

My PDI (dev95126) is showing offline for more than 3 days now, and today I received an email advising that my instance will be reclaimed, I have lot of PoC work that I need for my project and really need the instance to come online so I can take back up. Please can you help.

Thanks

Sudha

[tolsen]

Please kickstart dev68596, it will not come online. I am trying evey day but with no luck.

[omer_g]

Hi My instance already a week not awaking up. I have upgraded to Tokyo.

[Omer7]

Please help, my instance is not awaking up. Now i got inactivity warning. I dont want to loose my instance.

[Omer7]

Forgot to mention, my instance id dev64092

[omer_g]

my instance id is dev26859

[Michael5]

Hi Kamini,

My PDI https://dev70804.service-now.com/ is still offline.
Can you help me ?

Best Regards

MB

[lmn]

Hi @Kamini Kansal ,

I am unable to wake up my instance. Could you please help here ?

https://dev137507.service-now.com

Thanks!

[lmn]

Hi @Kamini Kansal ,

I am unable to wake up my instance. Could you please help here ?

https://dev137507.service-now.com

Thanks!

[User5]

Hi@Kamini Kansal,

My Instance ( https://dev124958.service-now.com/ ) is offline too.

 Any help is appreciated. Thanks.

[Aishwarya_rao]

Hi @Kamini Kansal,

My developer instance is hibernating from a week. I have tried waking up my instance and refreshed the instance but it's still in hibernating status. I have now received emails for instance inactivity. Please help restore my instance. 

(dev194768)

Thank you 

[Tracey Kovacs]

My instance is hibernating and won't wake up. I've tried for two days now. Can someone help?

Here are the details for your instance:
Name: dev211077

[Udit97]

Hi Kamini,

https://dev189981.service-now.com/

My above PDI is not waking up.

This was requested yesterday & I had done some POC.

[Manasa333]

Hi
My instance went to hibernation:dev12175
Please activate it with history& plugins also.

[Manasa333]

please provide solution for:dev12175

[Yuki MUC]

Hello, 

my instance won't wake from hibernation: dev219968

Whenever I try to wake it, I get this message (and the report link does not work/lead anywhere)

This is the instance I received after my old one (dev54276) was lost because of the PDI infrastructure migration. Then for a few days last week suddenly both were up and working and now I can't access any.

Please help restoring one of them, 

Thanks a lot

[patil uv]

https://dev59885.service-now.com/ my instance is hibernating and when I logged into site there is another instance. 

[Malaisamy2]

Hi @Kamini Kansal ,

I am unable to wake my instance https://dev134692.service-now.com/. Please help me to wake it. I have done so many work on this instance. 

[AnasE]

My instance https://dev191773.service-now.com/ is still offline, Could you please help me to get online.

[AnasE]

Hi @Kamini Kansal 

This is my instance for PDI https://dev191773.service-now.com/ is still offline.

Do you have some solutions